Brand24 vs. Social Report

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brand24
Score 9.5 out of 10
N/A
Brand24 is a media monitoring app that allows users to identify and analyze online conversations about their brands, products, and competitors. Users can track and engage in online discussions relevant to their business. Brand24 gives users instant access to mentions about their brand across the web, from social networks to influential publishers.
$49
per month
Social Report
Score 10.0 out of 10
N/A
Social Report is an all-in-one social media dashboard built specifically to provide robust analytics across multiple channels, social media posting, and network performance.
$29
per month
Pricing
Brand24Social Report
Editions & Modules
Individual
$59
per month 1 user
Team
$119
per month Unlimited users
Pro
$179
per month Unlimited users
Enterprise
$299
per month Unlimited users
CREATOR
$29
per month
TRACTION
$89
per month
SCALE
$199
per month
CUSTOM
Custom
per month
Offerings
Pricing Offerings
Brand24Social Report
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Brand24Social Report
Top Pros
Top Cons
User Ratings
Brand24Social Report
Likelihood to Recommend
8.2
(9 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Brand24Social Report
Likelihood to Recommend
Brand24
Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
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Social Report
Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.
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Pros
Brand24
  • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
  • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
  • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
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Social Report
  • Bulk upload of social media posts
  • Tracking conversions for posts
  • Granular data from your social media profiles
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Cons
Brand24
  • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
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Social Report
  • The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.
  • I dont believe it has a mobile app.
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Support Rating
Brand24
No answers on this topic
Social Report
Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great support
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Alternatives Considered
Brand24
I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
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Social Report
We've tried a lot of alternative systems in the past but find that Social Report out performs them easily. It benefits from including many of the features from all of these other systems plus some unique features such as csv upload of bulk posts, conversion tracking to monitor sales from social media posts, combined monitoring of facebook adverts and much more.
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Return on Investment
Brand24
  • Positive: We can respond to customers in a reasonably realistic timeframe.
  • Positive: We get updates from old content that has new activity.
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Social Report
  • We use Social Report to manage our client's accounts and they appreciate the quality of the reports produced by Social Report
  • Being able to monitor how well our social media is working has allowed us to improve our social media content and drive more traffic to our site
  • Reduced time managing and updating our social media accounts has improved our profitability
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