Brave Software’s privacy-oriented browser, combined with its blockchain-based digital advertising platform, aims to provide more secure access to the Web for users, publishers and advertisers. Their mission is to provide users a private, speedier Web experience with much longer battery life, help publishers increase their revenue share, and advertisers to achieve better conversion. Headquartered in San Francisco, Brave currently has over 50 million monthly active users and 15 million daily…
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Webroot Antivirus
Score 9.3 out of 10
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Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
For day to day use it works fine both business and personal. I find it fast and reliable. We are not using the LEO ai feature since we are already using ChatGPT but we probably should check it out as there may be some real benefit from a more integrated application. We have some company specific extensions which were important to us and so far they have all worked exceedingly well.
Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
Brave's user interface, while generally intuitive, it could provide more options for customization and personalization. Allowing user to customize the browser's appearance, layout, and settings to a greater extent would enhance the user experience and cater to individual preferences.
While Brave offers syncing across devices, including mobile platforms, sometimes there are issues with the reliability and consistency of syncing bookmarks, settings, and browsing history. Improving the syncing functionality and addressing any potential inconsistencies would be valuable for users who rely on seamless integration across multiple devices.
Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
We'll Simply put, we are still using Brave exclusively, so unless we're idiots, which we're not, Brave does a much better job than those other 5. We've also tried using Opera which isn't in the list and same thing, it didn't deliver the performance or features that we needed so back to Brave it was. What's unusual to us is that Brave is built on the Chromium platform, so you'd think ChromeOS would be better, but it's not.
While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
It has had a mostly positive impact as we have not had any breaches.
The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
