Braze vs. Nuance Digital Engagement Platform
Braze vs. Nuance Digital Engagement Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Braze | N/A | Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. | N/A | |
Nuance Digital Engagement Platform | N/A | The Nuance Digital Engagement Platform is a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms used for contact (e.g. live chat), with automation and workforce management features (agent monitoring, coaching) as well. It is based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. | N/A |
Braze | Nuance Digital Engagement Platform | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Braze | Nuance Digital Engagement Platform | |
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Top Pros |
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Top Cons |
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Braze | Nuance Digital Engagement Platform | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Braze | Nuance Digital Engagement Platform | |
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Likelihood to Recommend | 8.8 (50 ratings) | - (0 ratings) |
Usability | 7.2 (17 ratings) | - (0 ratings) |
Support Rating | 4.5 (21 ratings) | - (0 ratings) |
Braze | Nuance Digital Engagement Platform | |
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Likelihood to Recommend | Braze | Nuance No answers on this topic |
Pros | Braze | Nuance No answers on this topic |
Cons | Braze | Nuance No answers on this topic |
Usability | Braze | Nuance No answers on this topic |
Support Rating | Braze | Nuance No answers on this topic |
Alternatives Considered | Braze | Nuance No answers on this topic |
Return on Investment | Braze | Nuance No answers on this topic |
ScreenShots |