Braze vs. Webex Engage
Braze vs. Webex Engage
Product | Rating | Most Used By | Product Summary | Starting Price |
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Braze | N/A | Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. | N/A | |
Webex Engage | N/A | From SMS, chat to messaging apps, Webex Engage (including the former IMIchat) equips agents with one interface to increase productivity and deliver the support customers expect. It supports both proactive agent and customer-initiated contact, so agents can have live conversations with customers over SMS, Live Chat, Apple Messages for Business, WhatsApp, Facebook Messenger, Twitter, and email. | N/A |
Braze | Webex Engage | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Braze | Webex Engage | |
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Top Pros | No answers on this topic | |
Top Cons |
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Braze | Webex Engage | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Braze | Webex Engage | |
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Likelihood to Recommend | 8.8 (50 ratings) | - (0 ratings) |
Usability | 7.2 (17 ratings) | - (0 ratings) |
Support Rating | 4.5 (21 ratings) | - (0 ratings) |
Braze | Webex Engage | |
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Likelihood to Recommend | Braze | Cisco No answers on this topic |
Pros | Braze | Cisco No answers on this topic |
Cons | Braze | Cisco No answers on this topic |
Usability | Braze | Cisco No answers on this topic |
Support Rating | Braze | Cisco No answers on this topic |
Alternatives Considered | Braze | Cisco No answers on this topic |
Return on Investment | Braze | Cisco No answers on this topic |
ScreenShots |