Brex vs. Fiserv Instant Issue Advantage

Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams. Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.

Incentivized

It comes in handy when you are a financial that prints in branch for your member. Members usually expect their card would have to be mailed to them. Hopefully someday credit cards would be able to be printed in branch as well but since that goes through MasterCard it is understandable why it is not possible currently

Incentivized

• Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
• User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.

Incentivized

• Merges with other systems
• connects properly
• Clear instructions on usage

Incentivized

• It can be somewhat confusing to transfer money between the credit card and bank side
• More help identifying areas of overspending
• More help tracking spending around specific accounts

Incentivized

• Disconnection problems
• Errors randomly occurring that prevent printing
• Refresh does not always work

Incentivized

It has worked well for us for at least 5 years so I would anticipate us keeping Brex

Incentivized

The usability is pretty great. I love the UI / UX for uploading the Memo; at times, I do not even need to be inside the platform. I simply use Slack.

Incentivized

Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support

NA-I wasn't part of the set up process for Brex

Incentivized

Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend. Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.

Incentivized

Current loan processing program in use, have been using this for 3 years now. It is a pretty easy process but could be updated. It is quite self-explanatory when using it so that is convenient. Just could be cleaner and updated when it comes to the appearance of it. No other major issues with it

Incentivized

NA-I wasn't part of the set up process for Brex

Incentivized

NA- I don't use Brex in a way that I know how to comment on this

Incentivized

NA-I wasn't part of the set up process for Brex

Incentivized

• No fee wire transfer.
• Net 60 credit card terms is good for our cashflow.
• Fast and easy employee credit cards saves us time.

Incentivized

• I think it is a positive program for our members

Incentivized