What users are saying about
12 Ratings
4 Ratings
12 Ratings
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Score 9.1 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Likelihood to Recommend

Brex

Brex is very appropriate if you do not have a centralized purchasing function. It is great to raise and lower credit limits for individual cards. It is great to review expenses that employees have.It isn't as great for when multiple users are making purchases for the sale department. There isn't a good way to classify that.
Anonymous | TrustRadius Reviewer

Neat

If you need a program to keep all of your receipts in one place and have the ability to report on them, then Neat is the program you want. Also, if you want to get rid of all the business cards you have laying around but keep the contact info, Neat is the program you need.
Roxanne Jacobs | TrustRadius Reviewer

Pros

Brex

  • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
  • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
Anonymous | TrustRadius Reviewer

Neat

  • Neat keeps all of your charge card receipts in one place.
  • Neat makes it easy to do your monthly breakdown of charges into categories.
Roxanne Jacobs | TrustRadius Reviewer

Cons

Brex

  • This is unusual but I struggle to write con's - everything has been seamless so far
  • Perhaps they could improve the UI/UX for uploading receipts when there are multiple photos
Dailius Wilson | TrustRadius Reviewer

Neat

  • Wish it had the ability to edit business cards, i.e. lighten dark ones.
  • Wish you could scan 2 pages into one receipt - to include backup.
Roxanne Jacobs | TrustRadius Reviewer

Support Rating

Brex

Brex 9.5
Based on 3 answers
Brex support has been responsive whenever I have had a question. Users can contact them through the help screen when logging in or send emails. They have answered my questions quickly and always provide the information that I need to solve my issue. I have not had to work with support frequently as there are very few problems we've encountered with the cards.
Anonymous | TrustRadius Reviewer

Neat

Neat 10.0
Based on 2 answers
The best support is not having to use support... and I have NOT had to use Neat support!
Roxanne Jacobs | TrustRadius Reviewer

Alternatives Considered

Brex

Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend.Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.
Anonymous | TrustRadius Reviewer

Neat

No answers on this topic

Return on Investment

Brex

  • Realized return on all expenditure through points where previously this wasn't seen at all in the business
  • Ease of use and general increase in employee satisfaction. It would typically take one full day to lodge expenses at previous companies - now it takes a matter of seconds
  • Access to credit at an affordable rate
Dailius Wilson | TrustRadius Reviewer

Neat

  • Saves a lot of time by having digitized business cards.
  • Saves time categorizing charge card receipts at the end of the month.
Roxanne Jacobs | TrustRadius Reviewer

Pricing Details

Brex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Neat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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