Bridge LMS, Skills & Performance Management vs. Canvas

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

If you have a school you can let teachers easily create new deadlines which [automatically] get shown in the calendar. Teachers can also [temporarily] hide deadlines [until] they've given the explanation about the tasks. [Besides] that the teacher can also choose what should be uploaded, should it be a link, file, pdf, link,...

• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

Incentivized

• Learning management - Even as the educational landscape rapidly shifts due to current events, Canvas is a great LMS for providing a consistent learning environment for students.
• Mobile accessibility - Students can access their courses on Canvas from a variety of devices, including their smartphones.
• Rich content - Instructors have the ability to create dynamic and engaging content for their courses.

Incentivized

• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

Incentivized

• Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
• Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
• They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.

Incentivized

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

Several factors contribute to my "10" rating. First, our university just made an enormous switch to Canvas, after we were with Blackboard for almost a decade. So garnering buy-in was critical, and not something we took lightly. After nearly 18 months (start to finish) of training faculty, educating stakeholders, and migrating courses, I am not looking to make a change again anytime soon. But I am happy with the result and the product overall and that is also demonstrated in my rating.

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software

Incentivized

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas

Incentivized

The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user

Incentivized

The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

Canvas is in the experience way better than Google Classroom. Canvas has a
more robust agenda system that also allows adding in new personal
deadlines. [Assignments] can be submitted past [the] deadline (if allowed),
this isn't allowed by Google [Classroom], If you're too late you can't
submit anything anymore. In Classroom [assignments], presentations/theory, and [announcements] are all put in 1 feed instead which gets confusing way
faster.

Incentivized

• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

Incentivized

• Teachers have consolidated their content onto one platform which has decreased reliance of students on so much support staff assistance to access content.
• Canvas has helped make technology transitions more seamless for the school community.
• Once teachers have set up their page, Canvas really takes care of it all- they have much more time to focus on content creation and synthesis rather than the actual learning management system.

Incentivized