TrustRadius
Bridge makes training quick and easy!
https://www.trustradius.com/talent-managementBridgeUnspecified847101
Emily Stokes profile photo
August 01, 2018

Bridge makes training quick and easy!

Score 9 out of 101
Vetted Review
Verified User
Review Source

Modules Used
Bridge Learn, Bridge Practice

Overall Satisfaction with Bridge

All employees have access to Bridge. It was originally used for sales and product trainings, but has recently been used across more departments. Bridge allows us to train employees all over the world, in different time zones. We are able to create trainings that can instantly reach our employees and track employee progress for accountability. The support we receive from Bridge is really what sets them apart! They feel like a part of our team, not just a provider.
  • Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
  • Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
  • Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.
  • Bridge could improve their categorization feature for trainings; folders would be great!
  • I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver.
  • It's very difficult to define ROI around training, but in general with Bridge, our team feels more supported with a training platform, and our sales have increased year over year. Whether that is tied directly to training or not is very difficult to pinpoint.
Bridge is much more modern and intuitive. It is easy to use as an author and even easier as a user. The system looks clean and concise.
Having one option for a range of services has been great. Even though we don't use all of them, we do use a number of them. We hear from employers that they don't want to log in to so many different systems, so the more we can consolidate, the better. As Bridge comes out with more products and improves their existing ones, consolidation becomes more likely. As is, many departments like their own systems.
The implementation support was robust. Not only did we have monthly meetings with our CRM, we also had the 24/7 support for quick issues and questions. We did go through a few changes of the CRMs, but this didn't really affect our quality of service.
  • Practice has been a great addition to the suite. We wanted something like that, but didn't know what it could look like.
  • Having access to curriculum development help is also helpful.
Bridge is well suited for training scenarios where you need to get information out to a lot of people in a short amount of time, and can use technology to do it. Users can take the trainings in their own time zones. It is less appropriate for scenarios that are better held in person, where a great deal of social interaction is required.

Bridge Feature Ratings

New hire portal
5
Manager tracking tools
8
Compliance tracking and reporting
8
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Performance plans
Not Rated
Plan weighting
Not Rated
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Course authoring
7
Course catalog or library
5
Player/Portal
7
Learning content
7
Mobile friendly
6
Progress tracking & certifications
8
Assignments
Not Rated
Compliance management
8
Learning administration
8
Learning reporting & analytics
8
Social learning
6