Bridge Learning Platform vs. Wisetail LMS

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.

Incentivized

• Bridge is designed for the user so it is intuitive and easy to use.
• Bridge includes an authoring tool so building custom content is fast and easy.
• Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses.
• Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency.

Incentivized

• Customer service.
• User community.

Incentivized

• Bridge could improve their categorization feature for trainings; folders would be great!
• I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver.

Incentivized

• Keeping promises -- they consistently miss deadlines.
• Staying current with other LMS platforms in the industry.

Incentivized

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

Excellent staff and customer service.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.

Incentivized

• Certainly, Bridge was not an inexpensive option when we were reviewing platforms. To date, we have not seen a positive ROI but believe that will happen in the near future as we expand an offering of an additional program.
• Reviews from our users indicate that they appreciate the professional and easy to use features Bridge provides, along with the video based design of the program.
• The program we developed with the Bridge platform supports our position as educators in our industry.

Incentivized

• We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
• The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.

Incentivized