BrightHR vs. Kudos®

I feel Bright HR is well suited to most small/medium sized businesses where they have a 'straight' forward resource set up. For larger businesses or for complex businesses similar to ourselves, where we operate 24 hours per day, rotational shift patterns, ambulatory staff, locums etc...we have to 'fudge' the way we use the information sometimes to make it work for us.

Incentivized

Kudos is especially useful and helpful during project deployment where team members can be awarded kudos and appreciation and motivation for their team efforts in meeting milestones and targets. In some instances, the reward types or gifts may seem irrelevant to some departments in certain regions or my company' operations in other parts of the African continent.

• BLIP is working very well. Staff find it easy to use and the geo-fencing that can be set up is very useful.
• Reporting, in particular reporting of Absence. We run this monthly and the information we can download is flexible and useful.
• Sick analysis - helps in controlling absence.
• Holiday planning and authorization is very helpful and details including date booked helps manage requests.

Incentivized

• One of the most useful aspects of this tool is that it allows you to save the profile of each of the employees individually and to be able to track their activities and give them the recognition they deserve.
• Another useful feature of "kudos is that the system allows you to assign badges to each profile based on their job performance.
• I also really like that the platform has a dedicated portal for employees. In which they can see their badges, recognitions and awards obtained for their efforts.

Incentivized

• Notifications for requests should be optional based on individual employees. For example an admin won’t necessarily want every staff members leave requests by email and push notification. The settings only currently allow for notifications for everyone or no one. Being assigned as a manager may not allow data viewing required of wider staff.
• Toil should automatically be accrued into a balance if the employees clocked in time amounts to more than the target hours. It shouldn’t have to be calculated and requested.
• When reviewing hours worked for the week, the history calculation should take into account approved leave and sickness etc. I have a staff members target of 37 hours, but if their hours show 29 hours worked then I have to work out why they worked less. It should account for this if the absence is approved.

• Rewards take a long time to be given out, but this I would put on the company's policy.
• From my own perspective on a mobile phone, it's not so smooth like on desktop, like searching for a colleagues name sometimes is difficult.
• Sometimes email notifications take too long to come, or they don't even come at all.

Incentivized

It's not entirely my decision - we are members of a 'community' of veterinary practices who have signed up to the contract with pensinusla and have bright hr as part of that contract however, I am usually involved in the tender process as I am one of the biggest users of both bright hr and the services from peninsula

Incentivized

Great modern interface and mostly intuitive but feels like it needs a bit more functionality or improvement to be truly intuitive. For example, you get a notification that you have an overtime request, you click it and it doesn't take you to the page where you can authorize the request and when you do navigate to the right place and action the request, you still have to go back to notifications and mark the request as complete and remove it.

The team are proactive, having an advocacy team is just amazing and a great way to really understand their product roadmap and have input into useful features or feedback

Incentivized

it was fairly easy to do but timely as i had to enter everything from scratch - i didn't at the time realise how important it was to set up the variable or fixed working pattern correctly given future changes as this is very tricky once it has been set up and i wished i had been aware that sometimes you can't make future changes without deleting the whole profile and starting again

Incentivized

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.

Incentivized

I used to work at a company called Sparc that developed its own in-house platform called Teamphoria. It was great software that coupled a lot of the same features as workday but also with a recognition system. Essentially it allocated certain types of recognition levels per month, 1 platinum, 5 gold, 20 silvers, where each was worth a drawing ticket. At the end of the month, someone would be drawn from that pool based on their received recognition and then receive a gift card. However, some abused this system and devalued its purpose and inflated the meaning behind it. Kudos seems to do a good job by having a direct point/monetization system which isn't up for random chance. This can help even incentivize employees to go above and beyond, getting them to work harder since they are receiving recognition for it.

Incentivized

• Able to reduce one member of staff in personnel from 5 days to 3 days.
• Able to reduce time spent by payroll on holiday records significantly and improve accuracy significantly.
• Able to improve control of sick absence and improve record keeping.
• BLIP meant we did not need to buy expensive attendance software.
• Looking at possible use of payroll and other aspects of Bright HR not used at present.

Incentivized

• Incentivizes employee to work harder.
• Helps with thanking our employees for jobs well done without having just a normal "Thank You."
• Allows the employees to use kudos for company SWAG or items they may need in their lives and it's all possible to get thanks to KUDOS.

Incentivized