BrightHR vs. Kudos®

Customer support from Leyla has been invaluable. When we moved from our previous payroll software provider we had a few compatibility issues. We were able to work with Leyla and the wider team to come up with solutions for us. The compatibility issues that we initially had were problematic and cost us some testing time

It would be very appropriate to use some of its functionalities when an employee has finished his work and has reported it correctly. In this case, we proceed to rate and mark your work on the platform and then reward him.

Incentivized

• People Overview on home page shows a snapshot of the day's activities. Great for seeing who is on leave at a glance.
• Easy to read employee hub section and ability to manage teams.
• Booking leave absence is simple and straightforward in BrightHR.
• Shows the annual leave balance in a clear visual way

Incentivized

• Encourages employees to go above and beyond!
• Encourages our staff to make an effort to support our employees by handing out KUDOS for good deeds or for bright ideas that help innovate the company.
• Helps our leaders make informed decisions on good staff by viewing the distribution of KUDOS to our employees and helps maintain a level of professionalism between the employees.

Incentivized

• Notifications for requests should be optional based on individual employees. For example an admin won’t necessarily want every staff members leave requests by email and push notification. The settings only currently allow for notifications for everyone or no one. Being assigned as a manager may not allow data viewing required of wider staff.
• Toil should automatically be accrued into a balance if the employees clocked in time amounts to more than the target hours. It shouldn’t have to be calculated and requested.
• When reviewing hours worked for the week, the history calculation should take into account approved leave and sickness etc. I have a staff members target of 37 hours, but if their hours show 29 hours worked then I have to work out why they worked less. It should account for this if the absence is approved.

• I think Kudos could use some UI enhancements as it can be a bit much info at one time
• I believe Kudos could probably do a better job guiding administrators in setting up their organization kudos page/system to maximize its appearance and layout

Incentivized

It's not entirely my decision - we are members of a 'community' of veterinary practices who have signed up to the contract with pensinusla and have bright hr as part of that contract however, I am usually involved in the tender process as I am one of the biggest users of both bright hr and the services from peninsula

Incentivized

Onboarding took too long due to our unique working ways however the support team tried their hardest to make it work (still ongoing) In particular Leyla S. who has been our point of contact, she has ensured our issues are addressed and always follows up.

The team are proactive, having an advocacy team is just amazing and a great way to really understand their product roadmap and have input into useful features or feedback

Incentivized

it was fairly easy to do but timely as i had to enter everything from scratch - i didn't at the time realise how important it was to set up the variable or fixed working pattern correctly given future changes as this is very tricky once it has been set up and i wished i had been aware that sometimes you can't make future changes without deleting the whole profile and starting again

Incentivized

We use Sage Payroll for salaries and we also use Sage 50 and 200 but only for accounting records. We looked at Sage HR but found that it was not particularly easy to use and links to payroll were not satisfactory. We were not looking for software when we took Bright HR. It was part of our contract with Peninsula and we have been very pleased with the outcome

Incentivized

Generally, Kudos is super user friendly and anyone can use it even with little or no knowledge of computers. The user interface is fun, interesting with lots of emojis that can be customized to a user's emotions at a time. The redeeming of kudos and the various gifts and reward schemes all bring about lots of interest and fascination to working, especially when it's remote working.

• Able to reduce one member of staff in personnel from 5 days to 3 days.
• Able to reduce time spent by payroll on holiday records significantly and improve accuracy significantly.
• Able to improve control of sick absence and improve record keeping.
• BLIP meant we did not need to buy expensive attendance software.
• Looking at possible use of payroll and other aspects of Bright HR not used at present.

Incentivized

• It creates excitement and positive engagement within the staff creating a lively environment.
• It's easy to track the highest receivers and at the end of the year, these receivers are sieved and awarded accordingly.
• Some employees might abuse the system and reward just for the sake of rewarding to get points.
• Reward redemptions are not instant which creates a little demotivation to shine on the spot all the time.

Incentivized