Brightly Asset Essentials™ vs. IFS Cloud

SchoolDude has been great for us to easily submit maintenance requests, keep them organized for tracking, and simple for staff to view and respond to.

Incentivized

The IFS Cloud has well suited to keeping track from beginning to end and engages from the internal team to the external team very well. It takes everything with them and helps them to grow at a wide pace. It creates a systematic workflow process which helps in achieving the goal more fast and friendly environment

Incentivized

• For maintenance requests, Dude Solutions Help Desk documents the request and then allows the custodial staff to record updates for the staff member to see. So, the request and solution are available for all parties involved.
• For building use, I find some of the features helpful including the ability to see if what you are looking for is available before you book it.
• Overall, Dude Solutions Help Desk is not difficult to use.

Incentivized

• Store data from different domains
• Integrates efficiently with other systems
• Easy to migrate data from different systems. Provides good API Documentation.

Incentivized

• The overall user interface is bland.
• Switching to the IT application takes opens in another tab.

Incentivized

• Rich look of user experience of the web-based interface
• Some areas like HR and Payroll are not fully-suited within the solution
• Error and issue handling/debugging is difficult

Incentivized

The overall functionality, the feature set that the IFS Cloud offeres is really good (even though it has some flaws / cons), which reduces the time / administrative effort in managing multiple systems to achieve the same goal / to store the required data.

Incentivized

I find the basic concept and use of Dude Solutions Help Desk to be good, but I think it could use an update to look and work more smoothly. The maintenance aspect of Dude Solutions Help Desk is definitely better than the scheduling tool. The maintenance request does have a decent set-up and does offer clear communication between the staff member and custodial staff. The scheduling tool needs a calendar feature and the ability to receive a notification in your calendar. Both tools do have an email service that directly sends updates to your email.

Incentivized

The overall support is perfect and efficient.

Incentivized

I have used a ticketing system through FirstClass that does not come anywhere close to where SchoolDude is in ease of use and quality of a program.

Incentivized

IFS Cloud is an upgrade of IFS Applications. IFS Applications solution is under extended support and would eventually be replaced by cloud solution in coming years.

Incentivized

• We can calculate the need for IT workers based on work orders.
• We can track issues at buildings and what buildings may need more help.
• A simple approach where it makes it easy to get work order information rather than emails and phone calls.

Incentivized

• Reduced the time taken for the users to prepare and generate reports since most are automatic with IFS Cloud
• Increased the reliability and visibility of the inventory of the products from procurement of raw materials through the manufacturing of final product to delivering to customer's place
• Took a considerable time configuring the roles and access of the users while implementation

Incentivized