Brightmove vs. ICIMS Hire

Brightmove is well suited to a large active team of recruiters. It is too expensive to be good for a smaller shop, especially if there are several users. If you are considering this product, I recommend that you ask about upgrades and improvements, "up time", what the service response is like, what new interfaces they are planning, what will be included in the next release, and how that new release will be communicated in advance

Incentivized

When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

Incentivized

• The overall ease of use. The functionality of all of the features are simple.
• The ability to navigate through the various features makes the screening process more efficient.
• Keeping track of candidates and job files.
• Cross-posting of job announcements across 15 job boards.

Incentivized

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• Brightmove could offer more detailed and user friendly reports.
• Brightmove could add more screening questions to applicants when they are applying to a job. The feature that is already there is not really useful.
• Brightmove needs to separate internal applicants from external applicants.

Incentivized

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

Brightmove has worked well as we are a company with 120 employees. For as long as we stay around this size, we will continue with Brightmove, but as we grow we will start looking for an ATS that can directly tie into our CRM (NetSuite). The price point is great for the functionality when compared to other ATS solutions

Incentivized

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

Incentivized

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

We never experience outages that impact our usage. I also can't remember any recent time where there has been an error within the system that has prevented us from using the application as needed on a regular basis. If there are ever any issues, iCIMS has a customer service department that is very easy to reach.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

The Customer Support is the best part of using this ATS vs others. They have a chat feature on the home page where you can ask a question and have a Customer Service rep help you in less than a minute. I have found that to be invaluable and a life saver on several occasions. I'm not sure you get that kind of service from a bigger ATS provider.

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

The Info Tech conversion and implementation team was too small to meet our needs

Incentivized

Things went smoothly

Brightmove is visually appealing and easy to use. It has great functionality when it comes to looking at the candidate page, job page, or a dashboard that is fully customizable. Brightmove makes it easy to post jobs to internal sites and external sites. It does lack on the corporate recruiting side, but not enough for it to not be looked at

Incentivized

ICIMS Hire stands out as the right choice for our needs. I used to prefer Greenhouse's focus on structured interview science and feedback abilities but I selected ICIMS Hire because its unmatched configurability and robust automation allow us to manage massive, high-volume hiring needs. As a hiring manager, I put a lot of effort and thought into every screening and interview as I always want to hire the best. We need a hiring tool that allows me to focus on my interviewing and goals, and less on the admin piece. Workday is a system I have used in the past and am very lucky to not have to touch it again, so ICIMS Hire seems to be the best option at the moment. Can't wait for its AI functionalities!

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• Positive ROI in terms of time spent by our recruiting team. Our old ATS was clunky and forced users to spend more time on mundane tasks.
• Positive ROI in terms of connecting without outside job boards and finding job candidates.
• Positive ROI in terms of motivating our team by seeing their numbers in an easy to understand/read dashboard.

Incentivized

• Reduced a lot of overhead with our internal HRCs saving both time and hours
• Automated tools help interface and integrate candidate, employee data into our core HR system saving manual intervention, time, and labor.
• Ease of use website so anyone [can] do it with little to no training

Incentivized