Brightmove vs. myStaffingPro

If you want a full-service ATS and will use the tool to post jobs and track candidates, Brightmove is a very solid tool. They are adding functionality and making it more robust. In our case, we ended up just using it for resume repository and management and so the solution essentially outgrew us such that the price structure and options are no longer competitive or make as much sense as when we first started using the tool.

Incentivized

myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.

Incentivized

• Brightmove is intuitive and easy to learn and to use. It interfaces well with social media.
• Brightmove has good capabilities to build interfaces to other systems, such as a background checking system.
• In addition, Brightmove has a good record of being available.

Incentivized

• One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects.
• Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place
• The calendar function is good, there are stop measures to prevent double booking and the time zones are preset

• Brightmove could offer more detailed and user friendly reports.
• Brightmove could add more screening questions to applicants when they are applying to a job. The feature that is already there is not really useful.
• Brightmove needs to separate internal applicants from external applicants.

Incentivized

• This product is not particularly easy to use because it is not intuitive.
• It is difficult to generate accurate reports.
• It is difficult to add notes and find particular requisitions.
• Does not integrate well with our internal system in changes candidates to employees.
• If a step in the hiring process is missed, it does not give any notifications.

Brightmove has worked well as we are a company with 120 employees. For as long as we stay around this size, we will continue with Brightmove, but as we grow we will start looking for an ATS that can directly tie into our CRM (NetSuite). The price point is great for the functionality when compared to other ATS solutions

Incentivized

If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.

I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.

They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.

Incentivized

The Customer Support is the best part of using this ATS vs others. They have a chat feature on the home page where you can ask a question and have a Customer Service rep help you in less than a minute. I have found that to be invaluable and a life saver on several occasions. I'm not sure you get that kind of service from a bigger ATS provider.

Incentivized

We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes.

Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information.

This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review

The Info Tech conversion and implementation team was too small to meet our needs

Incentivized

Brightmove seems to be pretty similar to Vurv, but overall the functionality of the other systems I have used has been better. I didn't select to implement Brightmove, it was already in place when I joined the company.

Incentivized

We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.

Incentivized

• Positive ROI in terms of time spent by our recruiting team. Our old ATS was clunky and forced users to spend more time on mundane tasks.
• Positive ROI in terms of connecting without outside job boards and finding job candidates.
• Positive ROI in terms of motivating our team by seeing their numbers in an easy to understand/read dashboard.

Incentivized

• Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster
• Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying
• Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in