Brightpod vs. SAP Ruum

I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.

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Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.

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• A very visually pleasing layout of projects in a Kanban style view.
• Keeps all communication on a task or project in one place, so that everyone is on the same page.
• Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
• Flexile recurring tasks.

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• Ruum by SAP supports brainstorming, and in the end, there is content management.
• Further, Ruum by SAP helps in task and backlog management.
• The processes are also well mapped.
• Goal setting and feedback tracking are also included in the feature.

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• Reports.
• Team Member workload.

• Mobile device enhancement functionalities
• Broader integration support with other systems

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It's working very well for our organization.

Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.

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Customer Support was fast and helpful.

SaaS is the way forward :)

Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.

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Independently Invited by TrustRadius

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The starting price for Ruum by SAP is very affordable, and there is a free trial, available. Further, Ruum by SAP has all forms of training, which gives full knowledge to people who want to work with the software. Again, backlog management, where feedback is issued on the progress of every task is a major boost from the application.

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Independently Invited by TrustRadius

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• Increased employee efficiency
• Ability to have remote teams

• No code knowledge required for Ruum application
• Effective collaboration with external parties
• Better project planning and milestones management

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info