What users are saying about
6 Ratings
18 Ratings
6 Ratings
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Score 8 out of 100
18 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Brightpod

I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
Lisa Maier | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Brightpod
8.0
Ruum by SAP
9.5
Task Management
Brightpod
9.0
Ruum by SAP
10.0
Resource Management
Brightpod
8.0
Ruum by SAP
Scheduling
Brightpod
8.0
Ruum by SAP
10.0
Team Collaboration
Brightpod
8.0
Ruum by SAP
Document Management
Brightpod
4.0
Ruum by SAP
Email integration
Brightpod
9.0
Ruum by SAP
Mobile Access
Brightpod
9.0
Ruum by SAP
9.5
Timesheet Tracking
Brightpod
9.0
Ruum by SAP
Gantt Charts
Brightpod
Ruum by SAP
9.0
Workflow Automation
Brightpod
Ruum by SAP
9.3
Search
Brightpod
Ruum by SAP
9.3
Visual planning tools
Brightpod
Ruum by SAP
9.0

Communication

Brightpod
Ruum by SAP
9.1
Chat
Brightpod
Ruum by SAP
9.3
Notifications
Brightpod
Ruum by SAP
9.0
Discussions
Brightpod
Ruum by SAP
9.0
Surveys
Brightpod
Ruum by SAP
9.0
Internal knowledgebase
Brightpod
Ruum by SAP
8.7
Integrates with GoToMeeting
Brightpod
Ruum by SAP
9.5
Integrates with Gmail and Google Hangouts
Brightpod
Ruum by SAP
9.5
Integrates with Outlook
Brightpod
Ruum by SAP
9.0

File Sharing & Management

Brightpod
Ruum by SAP
8.9
Versioning
Brightpod
Ruum by SAP
9.0
Video files
Brightpod
Ruum by SAP
8.3
Audio files
Brightpod
Ruum by SAP
9.0
Document collaboration
Brightpod
Ruum by SAP
9.0
Access control
Brightpod
Ruum by SAP
9.0
Advanced security features
Brightpod
Ruum by SAP
8.7
Integrates with Google Drive
Brightpod
Ruum by SAP
9.5
Device sync
Brightpod
Ruum by SAP
8.7

Pros

Brightpod

  • A very visually pleasing layout of projects in a Kanban style view.
  • Keeps all communication on a task or project in one place, so that everyone is on the same page.
  • Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
  • Flexile recurring tasks.
­čî▓Jeremy Huffman | TrustRadius Reviewer

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Cons

Brightpod

  • Reports.
  • Team Member workload.
Sunil Shenoy | TrustRadius Reviewer

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Likelihood to Renew

Brightpod

Brightpod 8.9
Based on 3 answers
It's working very well for our organization.
Anonymous | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Usability

Brightpod

Brightpod 8.0
Based on 2 answers
Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
Lisa Maier | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Support Rating

Brightpod

Brightpod 6.0
Based on 2 answers
Customer Support was fast and helpful.
Sunil Shenoy | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Implementation Rating

Brightpod

Brightpod 9.1
Based on 1 answer
SaaS is the way forward :)
Sunil Shenoy | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Alternatives Considered

Brightpod

Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
­čî▓Jeremy Huffman | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Return on Investment

Brightpod

  • Increased employee efficiency
  • Ability to have remote teams
Anonymous | TrustRadius Reviewer

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Pricing Details

Brightpod

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brightpod Editions & Modules

Edition
Brightpod$19.001
  1. per month
Additional Pricing Details

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ruum by SAP Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Brightpod
8.0
Ruum by SAP
9.7

Likelihood to Renew

Brightpod
8.9
Ruum by SAP

Usability

Brightpod
8.0
Ruum by SAP

Reliability and Availability

Brightpod
9.1
Ruum by SAP

Performance

Brightpod
7.3
Ruum by SAP

Support Rating

Brightpod
6.0
Ruum by SAP

Implementation Rating

Brightpod
9.1
Ruum by SAP

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