What users are saying about
74 Ratings
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Top Rated
149 Ratings
74 Ratings
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Score 8.8 out of 100

Litmos

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Top Rated
149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Brightspace ranks higher in 1 feature set: Learning Management

Learning Management

9.4

Brightspace

94%
8.0

Litmos

80%
Brightspace ranks higher in 10/12 features

Course authoring

9.5
95%
9 Ratings
8.2
82%
65 Ratings

Course catalog or library

10.0
100%
6 Ratings
8.2
82%
74 Ratings

Player/Portal

9.8
98%
7 Ratings
8.0
80%
66 Ratings

Learning content

9.5
95%
9 Ratings
7.9
79%
67 Ratings

Mobile friendly

9.8
98%
8 Ratings
7.6
76%
66 Ratings

Progress tracking & certifications

9.4
94%
9 Ratings
8.6
86%
75 Ratings

Assignments

9.8
98%
9 Ratings
8.8
88%
72 Ratings

Compliance management

8.0
80%
1 Rating
8.2
82%
70 Ratings

Learning administration

9.8
98%
8 Ratings
8.8
88%
74 Ratings

Learning reporting & analytics

9.8
98%
9 Ratings
7.6
76%
73 Ratings

Social learning

8.4
84%
9 Ratings
7.0
70%
46 Ratings

Gamification

N/A
0 Ratings
7.4
74%
14 Ratings

Attribute Ratings

  • Brightspace is rated higher in 5 areas: Likelihood to Recommend, Availability, Performance, Support Rating, Product Scalability
  • Litmos is rated higher in 3 areas: Likelihood to Renew, Usability, Implementation Rating

Likelihood to Recommend

9.2

Brightspace

92%
44 Ratings
8.5

Litmos

85%
88 Ratings

Likelihood to Renew

9.0

Brightspace

90%
25 Ratings
9.3

Litmos

93%
4 Ratings

Usability

6.4

Brightspace

64%
11 Ratings
8.8

Litmos

88%
70 Ratings

Availability

9.0

Brightspace

90%
2 Ratings
7.4

Litmos

74%
2 Ratings

Performance

9.0

Brightspace

90%
4 Ratings
8.1

Litmos

81%
2 Ratings

Support Rating

10.0

Brightspace

100%
11 Ratings
8.2

Litmos

82%
10 Ratings

Online Training

4.0

Brightspace

40%
2 Ratings

Litmos

N/A
0 Ratings

Implementation Rating

1.6

Brightspace

16%
6 Ratings
8.4

Litmos

84%
69 Ratings

Configurability

Brightspace

N/A
0 Ratings
7.3

Litmos

73%
4 Ratings

Ease of integration

Brightspace

N/A
0 Ratings
7.7

Litmos

77%
4 Ratings

Product Scalability

9.0

Brightspace

90%
1 Rating
8.2

Litmos

82%
2 Ratings

Vendor post-sale

Brightspace

N/A
0 Ratings
7.3

Litmos

73%
4 Ratings

Vendor pre-sale

Brightspace

N/A
0 Ratings
9.0

Litmos

90%
4 Ratings

Likelihood to Recommend

D2L

If you're an educational institution (K-12, Higher Ed, etc.), this is an amazing tool, and it will provide you all the functionality to support anything you may want and need it to do. If you are looking at Brightspace as a tool for corporate training, I'm not sure exactly how good or bad it will be for you. My guess would be that it likely depends on your organization's size. Along that line, what I can speak to is how we use it for our customized training and in-house professional development/training, and it works fantastically for that. While we primarily use it for normal higher ed coursework, we regularly do training and professional development for all of our employees and I manage those along with our HR department. Because we use it for many other things as well, all of our employees are familiar with the product, which makes our trainings go that much smoother and makes my job that much easier.
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Litmos

Sap litmos is kind of useful tool in learning environment where employee can learn new skills and earn a certification for their profile. It is helpful in all departments since different courses can be loaded and located in the sap litmos platform. For companies that want to share their lessons or a course for their employees can comfortable use sap litmos because it helps one upload and manage the course with ease.
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Pros

D2L

  • Allowing users to embed content links from YouTube or Google Drive enables learners to experience a richer lesson.
  • Providing a powerful editor that allows developers to also include content from Adobe Stock as well as textbook publishers and cloud storage companies gives more power and creative ability to instructors.
  • Providing scaling for mobile and traditional computer systems ensures students will not have issues on the go.
  • The customization of home pages and groups enable courses to be used for small training sessions with breakout groups, large courses with separate sections, and even just more engaging courses that present themed icons and logos.
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Litmos

  • Quite ample file storage.
  • Panels and controls on various labor departments to correctly distribute the learning system.
  • Creation of reports with the status of training development.
  • Easily downloadable certificates when training is complete.
  • Planning via calendar with the possibility of setting up the learning path.
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Cons

D2L

  • One can feel a bit rushed on the Brightspace platform during the log-out period. Security requirements may require this, but it makes end-users more conscious about getting through content than taking notes.
  • From my experience, there is not a direct connection between the platform and Outlook.
  • Some content on the platform can feel redundant.
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Litmos

  • Support pages are much too complicated
  • Support page needs to be designed for one product, not every product
  • I would like a representative to whom I could ask simple questions without going thru support tickets
  • They eliminated our own onboarding person to help understand the program when we purchased it so I have to research every question I have--a real time waster
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Pricing Details

Brightspace

Starting Price

Editions & Modules

Brightspace editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Must contact vendor for pricing information. 30-day free trial is available.

    Litmos

    Starting Price

    Editions & Modules

    Litmos editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Live Demo

      Likelihood to Renew

      D2L

      I would never give any system a perfect score. In the technology environment today we need to be constantly looking at ways to improve the user experience and LMS companies like Desire2Learn need to know that we have options today with other systems and they need to stay current with features and listen to their customers.
      Read full review

      Litmos

      For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
      Read full review

      Usability

      D2L

      Overall, the learning environment works as expected. However, there are plenty of bugs. For example, for a few versions, trying to print out a PDF from the Content screen in several browsers would produce a blank page. We inform D2L support about these issues, most of which are known issues. However, they are very slow to respond. D2L seems to spend more time selling than actually coding and testing their product. Most of the issues are not major -- however, there have been a few that are unbelievable. In fact, this past week we had a sudden issue where the "Submit" button in quizzes would not appear if users had a certain browser/operating system combination. This is a major problem, if students cannot submit their exams! D2L is slow to respond to these kinds of situations, which do occur more often than I would like.
      Read full review

      Litmos

      I truly know the system better than anyone else in this company - I know what this system can and cannot do. It shapes the lives of people in this organization on so many levels. even Executives use it - that says a lot.
      Read full review

      Reliability and Availability

      D2L

      Both students and instructor enjoy the 24-hoiur access. After, all isn't that the point of online learning. As an instructor located in an Eastern time zone state it is great to connect with students located in a Pacific time zone state. I have gotten comments about the early hours I am in the course room grading assignments . . . 4:00 a.m. PST; 7:00 a.m. EST So, it's sleep time for my students and "first cup of coffee" time for me.
      Read full review

      Litmos

      We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.
      Read full review

      Performance

      D2L

      Easy to navigate; little to no delay from one section of the course room to another; actually fun to use after overcoming the learning curve.
      Read full review

      Litmos

      They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
      Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!
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      Support Rating

      D2L

      I have had excellent support from Desire2Learn. Any ticket that I submit is acknowledged immediately and the correction is usually almost as quick. We use this for thousands of classes and it is pretty well liked by both faculty and students. We have been using it for almost 4 years now and most of our instructors have become pretty proficient with it.
      Read full review

      Litmos

      The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
      Read full review

      In-Person Training

      D2L

      Did not participate in the in-person training due to distance; training was completed online
      Read full review

      Litmos

      No answers on this topic

      Online Training

      D2L

      The training provided online did not, necessarily, fit the version of the system that I was using. Screens were somewhat different and not all options were readily available. This could have been due to customization on the part of my institution however, I rather believe it was due to version changes and training materials not yet being updated.
      Read full review

      Litmos

      No answers on this topic

      Implementation Rating

      D2L

      The D2L implementation team listened to our concerns and built a system based upon our needs. We wanted to keep them after the initial implementation.
      Read full review

      Litmos

      We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.
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      Alternatives Considered

      D2L

      I have used Blackboard Learn 8 and 9. I am currently learning about Canvas. Blackboard is overall much clunkier and lacks the intuitive feel in some parts of D2L. Its grade book is much harder to control and manipulate than D2L's. Its navigation menu can be more radically modified from the default than D2L's, but this doesn't seem that useful to me. Discussions in Blackboard can be more easily reorganized than in D2L, but no grading of discussions is possible. Blackboard Assignments is a good innovation which allows markup directly in the students' submissions, but it displays student work in a confusing manner that doesn't allow for any customization, and its markup options need further tweaking. Furthermore, no rubrics can be used in Blackboard in any way to grade any kind of work (that I am aware of). Overall, I would choose D2L over Blackboard.
      Read full review

      Litmos

      Adding in D2L and clarifying Articulate's RISE LMS platform I would say that Docebo had the best platform in terms of it's UI and some of the features it offered. But overall, SAP Litmos won in terms of administrator capabilities and ease of use.
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      Scalability

      D2L

      During my first semester working with Desire2Learn the integrated learning management system was more down than up. This meant reconfiguring assignment due dates, frustration for both the instructor, students, and help desk staff. After an upgrade, Desire2Learn has been reliable.
      Read full review

      Litmos

      We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.
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      Return on Investment

      D2L

      • I cannot speak to whether this system is less expensive than the more fully featured Blackboard, but employees are far less efficient, frustrated, and require frequent calls to the help center to set up fairly simple course templates.
      • I have been asked to consider teaching courses which will be completely online at my current institution. I have done such online courses several times at other universities, but I have decided Desire2Learn is too frustrating and cumbersome to do so. I am now exploring using Google Drive to teach a course online. Otherwise, I will not teach online until required or I find an alternate system.
      Read full review

      Litmos

      • We have seen a tremendous increase in adoption rates from our previous LMS system, from approximately 5-10% viewership on newly-released content to consistently around 90%!
      • Automated reporting to go out to managers we suspect had a significant impact on compliance.
      • From our previous LMS system, our users report better mobile access and easier navigation.
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