A Good Learning Management System
Updated April 10, 2025

A Good Learning Management System

Glenn Soliven | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmos

We use SAP Litmos as our primary Learning Management System. It helps us house all of our courses we provide our team and it helps us track completion for all courses that a team member needs to complete. it has also helped us assign Instructor Led classes for our new hire training and management trainings.

Pros

  • SAP Litmos is very customizable and can be setup however you like it.
  • SAP Litmos also has great functionality including a sync with Microsoft teams and ADP.
  • SAP Litmos give you the ability to gamify the learning courses you create

Cons

  • The ADP connector has not worked consistently for us.
  • They can provide better training around customization.
  • Simplified Training Reporting for us
  • Helped increase team member engagement in training
  • Helped increase training compliance rates
Litmos was a far superior LMS than our previous one in that the customizable features allowed. Also, the end user experience was easier to use and the look and feel of the system was how we wanted it. Both software's have its pros and cons, but as a just an LMS Litmos was a much better experience as admins and users overall.

Do you think Litmos delivers good value for the price?

Yes

Are you happy with Litmos's feature set?

Yes

Did Litmos live up to sales and marketing promises?

Yes

Did implementation of Litmos go as expected?

Yes

Would you buy Litmos again?

Yes

it a good LMS to use and takes a little time to fully understand and build to your liking and business. it has good functionality and allows us to house all courses and launch them when needed. Overall, I would say this LMS has everything you need and more if needed.
The implementation was for the most part self-taught. Anything else would need to be done by their customization team or your IT team that knows CSS coding. We also noticed there was a lot of enhancements that were done to Litmos while we used it. The team did great at showcasing how we could use this, but some items needed much IT involvement which slowed us down a bit.
SAP Litmos is well suited for a company looking for a learning management system that can create learning paths and collections of courses. it would also be good for a company that needs to house SCORM courses and outside courses. We also loved that you could customize the look and feel of the LMS platform. Very customizable.

Litmos Feature Ratings

Learning Management
9.0
Course authoring
9
Course catalog or library
10
Player/Portal
8
Learning content
8
Mobile friendly
8
Progress tracking & certifications
10
Assignments
10
Compliance management
8
Learning administration
10
Learning reporting & analytics
10
Social learning
Not Rated
Gamification
8
Single Sign On (SSO) Enabled Learning
9

Litmos Experience

it was a fairly quick build of the learning management system and courses. We were up and running withing a month and continued to build out our training library throughout use of the product. The only time-consuming portion was customizing the look and feel of the learning management system via the CSS coding.
Litmos has provided a great value for the time we've used it. Our team members never complained of the end user experience and it was easy to use from our team members. Over time we noticed Litmos making substantial efforts to improve the overall learning management system and it was easy for us to see and implement these enhancements once they were available.
Litmos support is pretty easy to use once you get the hang of it. The follow up is usually 24 hours after submitting a ticket. The ticketing system was a little cumbersome to use at first, but once you have done one or two you get the hang of using the support system.
We enjoyed seeing and getting to use some of the enhancements of the Litmos learning management system. We used the Team Integration where our trainers can assign team members to classes right from Litmos which was great.
Our team members have used Litmos now for about 3 years. We've seen them enjoy the content and we love that the learning management system sends reminders to take learning that is near their due date. Reporting has also been easy to pull and access for us which made it great for transparency and follow-up.

Using Litmos

755 - Litmos is our company learning management system that support all departments in Sales, Operations, Human Resources, Information and Technology, Asset Protection, Training, and Finance.
4 - Our training team is the primary administrators for our learning management system. We also have Onboarding that helps us crate users int he system and helps with initial login on their Orientation days.
  • Provides a Learning Management System
  • Provides access to course content to improve performance and knowledge
  • Provides reporting to confirm training completion
  • Virtual Class enrollments
  • Certification of Sales and HR Knowledge
  • Rewarding team members based on learning progress
  • Gamification using badges and points
  • Certifications that can be used outside of workplace
  • Continuous learning
We are in the process of implementing a new HR suite that might include a new ATS integration with performance management, payroll and others. Being that Litmos is a standalone product it makes it difficult to compete with LMS solutions integrated into an all-in-one platform.

Evaluating Litmos and Competitors

Yes - it replaced a product called Halogen learning. Halogen is now a new company called Saba that integrates an all-in-one platform. When we switched to ADP they did not have a learning management system. We purchased this as a preferred company from ADP.
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other
We love the ease of use for Litmos as well as the ability to customize our end user look and feel. Our older learning management system that was able to customize colors and page of our site. With Litmos they allow for some CSS customization and its awesome to see our platform have our look and feel to really be My Wireless branded.
I would definitely ask how much time it would take to customize the platform to the way we wanted it. CSS is very time consuming, and I wish I would've known the time investment to make this happen.

Litmos Implementation

  • Implemented in-house
Yes - Phase one was looking at our old LMS and seeing what we needed to bring over. 2nd phase was building out the users, teams, and roles into Litmos. 3rd was creating all training courses, learning plans and certifications, and 4th phase was test launching with a small test group.
  • CSS customization for look and feel
  • Bringing in data from the old LMS

Litmos Training

  • Online Training
  • In-Person Training
  • No Training
It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
The platform is definitely easy to start to use on right out of the box. No training needed. However, if there is any customization needed or you are going to use one of their plug ins training is definitely recommended. It all depends on how much customization you d like to have.

Configuring Litmos

It can be complex if you want to customize the platform to your look and feel. The CSS platform allows you to customize the look and feel of the site and can be cumbersome if you have no one that does that in your organization.
Take your time to watch all training videos so you can fully understand how to setup the platform and work properly. Also make sure you setup your teams functions as it makes it much easier to assign training if this is set up properly.
Yes - we have customized the interface extensively - It was a complex process as most of our IT team does not have knowledge around CSS. It also took some time since we had to get a 3rd party to help us here.
Nothing

Litmos Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We did not purchase premium support as we felt we did not need this for our usage of the platform.
Yes - Yes, this was resolved with a platform update and was satisfied in a timely manner. The error didn't allow some users to login for some reason.
Terry was am amazing help with our Litmos platform showing us the capabilities of the platform and seeing how we can use the full suite to fulfill our desires. His knowledge of the platform and advice allowed us to come up with a good plan to execute the virtual training plan for our teams.

Using Litmos

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • Creating Users in the platform
  • Creating Teams to group together
  • Creating Modules and courses
  • CSS customization
Yes - It works well and courses are able to play on it.

Litmos Reliability

Pretty easy to scale this LMS and can be deployed companywide in all departments for us. The team's function allows you build separate teams that can easily be assigned specific courses, so it makes it much easier to deploy.
The Litmos team was always available when we needed them. Support was great!
Never had any type of performance issues for Litmos

Integrating Litmos

Litmos was one of the approved apps to download with the ADP software and at the time ADP did not have a learning management system. Litmos Team was great at helping with the single sign-on and API integration with ADP. We had no issues.
  • ADP
  • Paycom
At the time ADP did not have a learning management system so we purchased limos in order to integrate a learning management system into our HR system. It was not hard to integrate Los into ADP as Los was a part of their approved applications. We have since pivoted to Paycom, and there was no one-to-one integration for Paycom.
  • Paycom
At this time, there is no integration with Paycom, but we are hoping to see if Paycom can integrate with the Litmos
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
Understand the full scope of how your company wants to use your learning management system tied into your HR platform. Also see if you would like things like single sign-on, and API integration as this will take time to integrate with your HR system. Luckily, we were recommended from ADP to purchase Los as our LMS and it worked out beautifully.

Relationship with Litmos

The support coming from the Los team was great and efficient and we had no issues with trying to get help when needed. They initially helped us out with the customization of the actual learning management system and moving forward they helped out with a lot of updates and support items.
They were great very fast integration and set up multiple calls and hours to set up the learning management system platform. I love their support team and all of the resources that were given to us to help us launch our learning management system quickly and efficiently.
Initially, we negotiated the amount of time that was needed to integrate with our HR system ADP. We also were able to negotiate her user price that allowed us to be flexible with our growth in the future.
No exactly what you need for your learning management system and see what courses are also needed as limo provides a good amount of external online courses that could cover your HR needs and any learning needs from your team, soft skills and hard skills.

Upgrading Litmos

Yes - Yes, we’ve gone through a couple of updates for Los learning management system, and all were great with no downtime and great enhancements on each release.
  • Reporting and analytics
  • API integration
  • Reporting and analytics
  • Microsoft teams

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