Buddy Punch vs. Hubstaff

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.

Incentivized

• Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
• They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
• The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
• Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.

Incentivized

• Its interface is also quite easy to handle and is designed in a user friendly way.
• Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
• Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.

Incentivized

• Sometimes I need to check back to be sure I'm still punched in.
• The indicator between punched in and out is not very indicative of if I am or not.
• I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.

Incentivized

• I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
• [I believe it] needs a lot of upgrades in customer support system.

Incentivized

Because it's easy to implement and use. It does not disrupt your work.

Incentivized

Buddy Punch is really easy to use. It's easy to punch in and out when needed as it's on the home page. It's also easy to track your colleagues who are on leave so you know how to plan for coverage. This makes it easy for us to adjust accordingly.

Incentivized

I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull

Incentivized

I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.

Incentivized

I've never had any issues. It loads correctly and works like a charm.

Incentivized

Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.

Incentivized

None, everything went smoothly.

Incentivized

We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!

Incentivized

Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.

Incentivized

I didn't help purchase this product. We just implement it.

Incentivized

Not sure we used the professional service.

Incentivized

• Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
• I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
• Ease of use has decreased mental stress and angst in maneuvering employee time cards.

Incentivized

• Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
• Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
• HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.

Incentivized