What users are saying about
40 Ratings
Top Rated
58 Ratings
40 Ratings
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Score 8.8 out of 100
Top Rated
58 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Hubstaff is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Buddy Punch

88%
20 Ratings
9.0

Hubstaff

90%
22 Ratings

Support Rating

Buddy Punch

N/A
0 Ratings
10.0

Hubstaff

100%
7 Ratings

Likelihood to Recommend

Buddy Punch

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
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Hubstaff

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
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Pros

Buddy Punch

  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
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Hubstaff

  • Its interface is also quite easy to handle and is designed in a user friendly way.
  • Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
  • Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
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Cons

Buddy Punch

  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
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Hubstaff

  • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
  • [I believe it] needs a lot of upgrades in customer support system.
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Pricing Details

Buddy Punch

Starting Price

$3.49 per month per user

Editions & Modules

Buddy Punch editions and modules pricing
EditionModules
Time & Attendance3.491
Time & Attendance + Scheduling4.492
Enterprise9.493

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

We offer three plans, each with a monthly or annual payment option. Each plan has a per user price and a base fee of $19. There are no startup, cancellation, support, or additional fees of any kind.

Hubstaff

Starting Price

Editions & Modules

Hubstaff editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Buddy Punch

    No answers on this topic

    Hubstaff

    Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
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    Alternatives Considered

    Buddy Punch

    We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
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    Hubstaff

    Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
    to me. It is no doubt a great tool for planning budgets, managing workflows,
    tracking time, and best supervision capabilities.
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    Return on Investment

    Buddy Punch

    • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
    • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
    • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
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    Hubstaff

    • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
    • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
    • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
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    Screenshots

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