What users are saying about
82 Ratings
9 Ratings
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Score 6.3 out of 100
82 Ratings
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Score 7.1 out of 100

Attribute Ratings

  • BugTracker.net is rated higher in 1 area: Likelihood to Renew
  • Bugzilla is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.4

BugTracker.net

64%
2 Ratings
8.8

Bugzilla

88%
20 Ratings

Likelihood to Renew

7.2

BugTracker.net

72%
2 Ratings
6.0

Bugzilla

60%
10 Ratings

Usability

BugTracker.net

N/A
0 Ratings
9.0

Bugzilla

90%
3 Ratings

Availability

BugTracker.net

N/A
0 Ratings
9.0

Bugzilla

90%
6 Ratings

Performance

BugTracker.net

N/A
0 Ratings
8.0

Bugzilla

80%
4 Ratings

Support Rating

BugTracker.net

N/A
0 Ratings
5.1

Bugzilla

51%
6 Ratings

In-Person Training

BugTracker.net

N/A
0 Ratings
9.0

Bugzilla

90%
1 Rating

Implementation Rating

BugTracker.net

N/A
0 Ratings
8.0

Bugzilla

80%
4 Ratings

Configurability

BugTracker.net

N/A
0 Ratings
9.0

Bugzilla

90%
1 Rating

Ease of integration

BugTracker.net

N/A
0 Ratings
9.0

Bugzilla

90%
1 Rating

Product Scalability

BugTracker.net

N/A
0 Ratings
9.0

Bugzilla

90%
1 Rating

Vendor post-sale

BugTracker.net

N/A
0 Ratings
7.0

Bugzilla

70%
1 Rating

Vendor pre-sale

BugTracker.net

N/A
0 Ratings
8.0

Bugzilla

80%
1 Rating

Likelihood to Recommend

Open Source

See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
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Open Source

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
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Pros

Open Source

  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
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Open Source

  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
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Cons

Open Source

  • User interface for client-facing feedback
  • Content and design updates tracking
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Open Source

  • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
  • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
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Pricing Details

BugTracker.net

Starting Price

Editions & Modules

BugTracker.net editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Bugzilla

    Starting Price

    Editions & Modules

    Bugzilla editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Open Source

      I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
      Read full review

      Open Source

      For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
      Read full review

      Usability

      Open Source

      No answers on this topic

      Open Source

      This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
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      Reliability and Availability

      Open Source

      No answers on this topic

      Open Source

      I used it.
      Read full review

      Performance

      Open Source

      No answers on this topic

      Open Source

      I like this rating.
      Read full review

      Support Rating

      Open Source

      No answers on this topic

      Open Source

      Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
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      In-Person Training

      Open Source

      No answers on this topic

      Open Source

      I know it.
      Read full review

      Implementation Rating

      Open Source

      No answers on this topic

      Open Source

      Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
      Read full review

      Alternatives Considered

      Open Source

      I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
      Read full review

      Open Source

      Compared to other tools, Bugzilla is an affordable bug tracking tool that can be used for logging defects. It's a good, nice and reliable tool, which can be used initially for logging defects. Also, the list and status of the defects can be obtained easily by filtering/querying the fields. The report (along with graph) provides more detailed information about the defects of a project thus helping the management to know about the product quality.
      Read full review

      Scalability

      Open Source

      No answers on this topic

      Open Source

      I used it
      Read full review

      Return on Investment

      Open Source

      • Decreased turn around time for defect fixes.
      • Smoother builder deploys
      • Clearer communication from QA to Dev Team
      Read full review

      Open Source

      • Unification of toolset (one tool for managing software development defects and customer escalations)
      • User appreciation for ease of use in finding interrelated issues amongst different product areas
      • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
      Read full review

      Add comparison