What users are saying about
82 Ratings
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Score 7.1 out of 100
105 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Bugzilla is rated higher in 3 areas: Likelihood to Recommend, Usability, Ease of integration
  • Micro Focus ALM / Quality Center is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

8.8

Bugzilla

88%
20 Ratings
8.3

Micro Focus ALM / Quality Center

83%
31 Ratings

Likelihood to Renew

6.0

Bugzilla

60%
10 Ratings
9.0

Micro Focus ALM / Quality Center

90%
2 Ratings

Usability

9.0

Bugzilla

90%
3 Ratings
3.0

Micro Focus ALM / Quality Center

30%
2 Ratings

Availability

9.0

Bugzilla

90%
6 Ratings

Micro Focus ALM / Quality Center

N/A
0 Ratings

Performance

8.0

Bugzilla

80%
4 Ratings

Micro Focus ALM / Quality Center

N/A
0 Ratings

Support Rating

5.1

Bugzilla

51%
6 Ratings
7.4

Micro Focus ALM / Quality Center

74%
4 Ratings

In-Person Training

9.0

Bugzilla

90%
1 Rating

Micro Focus ALM / Quality Center

N/A
0 Ratings

Implementation Rating

8.0

Bugzilla

80%
4 Ratings

Micro Focus ALM / Quality Center

N/A
0 Ratings

Configurability

9.0

Bugzilla

90%
1 Rating

Micro Focus ALM / Quality Center

N/A
0 Ratings

Ease of integration

9.0

Bugzilla

90%
1 Rating
1.0

Micro Focus ALM / Quality Center

10%
1 Rating

Product Scalability

9.0

Bugzilla

90%
1 Rating

Micro Focus ALM / Quality Center

N/A
0 Ratings

Vendor post-sale

7.0

Bugzilla

70%
1 Rating

Micro Focus ALM / Quality Center

N/A
0 Ratings

Vendor pre-sale

8.0

Bugzilla

80%
1 Rating

Micro Focus ALM / Quality Center

N/A
0 Ratings

Likelihood to Recommend

Open Source

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
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Micro Focus

For an organisation that has completely adopted SAFe structure including naming terminology, it is less appropriate and apart from that. It can suit any organisation out there, and it can solve all your problems one way or another by customising it. It is a robust and highly scalable solution to support all the business needs. It improves a lot of productivity and visibility.
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Pros

Open Source

  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Read full review

Micro Focus

  • If you have a mix of automation & manual test suites, HPALM is the best tool to manage that. It definitely integrates very well with HP automation tools like HP Unified Functional Testing and HP LoadRunner. Automated Suites can be executed, reports can be maintained automatically. It also classifies which test suites are manual & which are automated & managers can see the progress happening in moving from manual to automated suites. In HPA ALM all the functional test suites, performance test suites, security suites can be defined, managed & tracked in one place.
  • It is a wonderful tool for test management. Whether you want to create test cases, or import it, from execution to snapshot capturing, it supports all activities very well. The linking of defects to test runs is excellent. Any changes in mandatory fields or status of the defect triggers an e-mail and sent automatically to the user that the defect is assigned to.
  • It also supports devops implementation by interacting with development tool sets such as Jenkins & GIT. It also bring in team collaboration by supporting collaboration tools like Slack and Hubot.
  • This tool can integrate to any environment, any source control management tool bringing in changes and creates that trace-ability and links between source control changes to requirements to tests across the sdlc life-cycle.
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Cons

Open Source

  • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
  • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
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Micro Focus

  • The requirements module is not as user friendly as other applications, such as Blue Bird. Managing requirements is usually done in another tool. However, having the requirements in ALM is important to ensure traceability to tests and defects.
  • Reporting across multiple ALM repositories is not supported within the tool. Only graphs are included within ALM functionality. Due to size considerations, one or two projects is not a good solution. Alternatively, we have started leveraging the template functionality within ALM and are integrating with a third party reporting tool to work around this issue.
  • NET (not Octane) requires a package for deployment to machines without administrative rights. Every time there is a change, a new package must be created, which increases the time to deploy. It also forces us to wait until multiple patches have been provided before updating production.
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Pricing Details

Bugzilla

Starting Price

Editions & Modules

Bugzilla editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Micro Focus ALM / Quality Center

    Starting Price

    Editions & Modules

    Micro Focus ALM / Quality Center editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Open Source

      For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
      Read full review

      Micro Focus

      I like the ease to use and its reliable.
      Read full review

      Usability

      Open Source

      This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
      Read full review

      Micro Focus

      Because it lets me track the test cases with detailed scenarios and is clearly separated in folders. Also the defect filter helps me filter only the ones that have been assigned to a particular area of interest. The availability of reports lets me see the essentials fields which I might be missing the data on and helps me to work on these instead of having to go through everything.
      Read full review

      Reliability and Availability

      Open Source

      I used it.
      Read full review

      Micro Focus

      No answers on this topic

      Performance

      Open Source

      I like this rating.
      Read full review

      Micro Focus

      No answers on this topic

      Support Rating

      Open Source

      Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
      Read full review

      Micro Focus

      It is a great tool, however, it got this rating because there is a lot of learning that takes a lot longer than other tools. There are no mobile versions of ALM even with just a project summary view. I believe ALM is well capable of integration with other analytics tools that can help business solutions prediction based on current and past project data. This is Data held in ALM but with no other use apart from human reading and project progress. ALM looks like a steady platform that I believe can handle more dynamic functionality. You could add an internal communication platform that is not a third party. Limit that communication tool to specific project members.
      Read full review

      In-Person Training

      Open Source

      I know it.
      Read full review

      Micro Focus

      No answers on this topic

      Implementation Rating

      Open Source

      Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
      Read full review

      Micro Focus

      No answers on this topic

      Alternatives Considered

      Open Source

      Compared to other tools, Bugzilla is an affordable bug tracking tool that can be used for logging defects. It's a good, nice and reliable tool, which can be used initially for logging defects. Also, the list and status of the defects can be obtained easily by filtering/querying the fields. The report (along with graph) provides more detailed information about the defects of a project thus helping the management to know about the product quality.
      Read full review

      Micro Focus

      We have other tools in our organization like Atlassian JIRA and Microsoft Team Foundation Server, which are very capable tools but very narrow in their approach and feature set and does not come even close to the some of the core capabilities of HP ALM. HP ALM is the "System of Record" in our organization. It gives visibility for an artifact throughout the delivery chain, which cut downs unnecessary bottlenecks and noise during releases.
      Read full review

      Scalability

      Open Source

      I used it
      Read full review

      Micro Focus

      No answers on this topic

      Return on Investment

      Open Source

      • Unification of toolset (one tool for managing software development defects and customer escalations)
      • User appreciation for ease of use in finding interrelated issues amongst different product areas
      • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
      Read full review

      Micro Focus

      • ALM/QC has allowed for quick, traceable turnaround on relatively simple tasks
      • ALM/QC allows us to achieve our business objective of always being able to refer to a documented ticket for work being done.
      • ALM/QC navigation is not the easiest, so this aspect of the product has caused great frustration among new users.
      Read full review

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