What users are saying about
80 Ratings
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Score 7 out of 100
99 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Bugzilla

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
Anonymous | TrustRadius Reviewer

Micro Focus ALM / Quality Center

For an organisation that has completely adopted SAFe structure including naming terminology, it is less appropriate and apart from that. It can suit any organisation out there, and it can solve all your problems one way or another by customising it. It is a robust and highly scalable solution to support all the business needs. It improves a lot of productivity and visibility.
Sudheer Thokala | TrustRadius Reviewer

Pros

Bugzilla

  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Anwar Mohammed, PMP | TrustRadius Reviewer

Micro Focus ALM / Quality Center

  • If you have a mix of automation & manual test suites, HPALM is the best tool to manage that. It definitely integrates very well with HP automation tools like HP Unified Functional Testing and HP LoadRunner. Automated Suites can be executed, reports can be maintained automatically. It also classifies which test suites are manual & which are automated & managers can see the progress happening in moving from manual to automated suites. In HPA ALM all the functional test suites, performance test suites, security suites can be defined, managed & tracked in one place.
  • It is a wonderful tool for test management. Whether you want to create test cases, or import it, from execution to snapshot capturing, it supports all activities very well. The linking of defects to test runs is excellent. Any changes in mandatory fields or status of the defect triggers an e-mail and sent automatically to the user that the defect is assigned to.
  • It also supports devops implementation by interacting with development tool sets such as Jenkins & GIT. It also bring in team collaboration by supporting collaboration tools like Slack and Hubot.
  • This tool can integrate to any environment, any source control management tool bringing in changes and creates that trace-ability and links between source control changes to requirements to tests across the sdlc life-cycle.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Cons

Bugzilla

  • There should be some sort of association of the multiple affected test cases from the bug which I cannot see.
  • There should be a place for a regression test suite in Bugzilla so that any bug found after every regression suite execution can be termed as regression testing failure result.
  • Documentation is limited to Bugs instead it should more of project-focused and display the health of a project with the bugs being found or resolved.
  • It cannot be part of Agile methodologies as no sprint association can happen.
Ramandeep singh | TrustRadius Reviewer

Micro Focus ALM / Quality Center

  • The requirements module is not as user friendly as other applications, such as Blue Bird. Managing requirements is usually done in another tool. However, having the requirements in ALM is important to ensure traceability to tests and defects.
  • Reporting across multiple ALM repositories is not supported within the tool. Only graphs are included within ALM functionality. Due to size considerations, one or two projects is not a good solution. Alternatively, we have started leveraging the template functionality within ALM and are integrating with a third party reporting tool to work around this issue.
  • NET (not Octane) requires a package for deployment to machines without administrative rights. Every time there is a change, a new package must be created, which increases the time to deploy. It also forces us to wait until multiple patches have been provided before updating production.
Tina M. Musso | TrustRadius Reviewer

Likelihood to Renew

Bugzilla

Bugzilla 6.0
Based on 11 answers
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
Tom Printy | TrustRadius Reviewer

Micro Focus ALM / Quality Center

Micro Focus ALM / Quality Center 9.0
Based on 2 answers
I like the ease to use and its reliable.
Anonymous | TrustRadius Reviewer

Usability

Bugzilla

Bugzilla 8.0
Based on 4 answers
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
Anonymous | TrustRadius Reviewer

Micro Focus ALM / Quality Center

Micro Focus ALM / Quality Center 3.0
Based on 2 answers
Because it lets me track the test cases with detailed scenarios and is clearly separated in folders. Also the defect filter helps me filter only the ones that have been assigned to a particular area of interest. The availability of reports lets me see the essentials fields which I might be missing the data on and helps me to work on these instead of having to go through everything.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Bugzilla

Bugzilla 9.0
Based on 3 answers
Shailesh Patel | TrustRadius Reviewer

Micro Focus ALM / Quality Center

No score
No answers yet
No answers on this topic

Performance

Bugzilla

Bugzilla 8.0
Based on 2 answers
I like this rating.
Shailesh Patel | TrustRadius Reviewer

Micro Focus ALM / Quality Center

No score
No answers yet
No answers on this topic

Support Rating

Bugzilla

Bugzilla 8.0
Based on 4 answers
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
Josh Zapin | TrustRadius Reviewer

Micro Focus ALM / Quality Center

Micro Focus ALM / Quality Center 7.4
Based on 4 answers
It is a great tool, however, it got this rating because there is a lot of learning that takes a lot longer than other tools. There are no mobile versions of ALM even with just a project summary view. I believe ALM is well capable of integration with other analytics tools that can help business solutions prediction based on current and past project data. This is Data held in ALM but with no other use apart from human reading and project progress. ALM looks like a steady platform that I believe can handle more dynamic functionality. You could add an internal communication platform that is not a third party. Limit that communication tool to specific project members.
Anonymous | TrustRadius Reviewer

In-Person Training

Bugzilla

Bugzilla 9.0
Based on 1 answer
Shailesh Patel | TrustRadius Reviewer

Micro Focus ALM / Quality Center

No score
No answers yet
No answers on this topic

Implementation Rating

Bugzilla

Bugzilla 8.0
Based on 3 answers
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
Anonymous | TrustRadius Reviewer

Micro Focus ALM / Quality Center

No score
No answers yet
No answers on this topic

Alternatives Considered

Bugzilla

Compared to other tools, Bugzilla is an affordable bug tracking tool that can be used for logging defects. It's a good, nice and reliable tool, which can be used initially for logging defects. Also, the list and status of the defects can be obtained easily by filtering/querying the fields. The report (along with graph) provides more detailed information about the defects of a project thus helping the management to know about the product quality.
Suhas Kashyap RR | TrustRadius Reviewer

Micro Focus ALM / Quality Center

We have other tools in our organization like Atlassian JIRA and Microsoft Team Foundation Server, which are very capable tools but very narrow in their approach and feature set and does not come even close to the some of the core capabilities of HP ALM. HP ALM is the "System of Record" in our organization. It gives visibility for an artifact throughout the delivery chain, which cut downs unnecessary bottlenecks and noise during releases.
Anonymous | TrustRadius Reviewer

Scalability

Bugzilla

Bugzilla 9.0
Based on 1 answer
Shailesh Patel | TrustRadius Reviewer

Micro Focus ALM / Quality Center

No score
No answers yet
No answers on this topic

Return on Investment

Bugzilla

  • Unification of toolset (one tool for managing software development defects and customer escalations)
  • User appreciation for ease of use in finding interrelated issues amongst different product areas
  • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
Anonymous | TrustRadius Reviewer

Micro Focus ALM / Quality Center

  • ALM/QC has allowed for quick, traceable turnaround on relatively simple tasks
  • ALM/QC allows us to achieve our business objective of always being able to refer to a documented ticket for work being done.
  • ALM/QC navigation is not the easiest, so this aspect of the product has caused great frustration among new users.
Chris Oros | TrustRadius Reviewer

Pricing Details

Bugzilla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Micro Focus ALM / Quality Center

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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