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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bugzilla

    Score8.5 out of 10
    N/AN/AN/A

    ReadyAPI

    Score6.1 out of 10
    N/AReadyAPI (formerly SoapUI Pro, LoadUI Pro, and ServiceV Pro) is a REST and SOAP API functional testing tool that enables software developers, QA engineers, and manual testers to work together to create, maintain, and execute complex end-to-end API tests in their CI/CD pipelines without needing to code.N/A
    Pricing
    BugzillaReadyAPI
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BugzillaReadyAPI
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BugzillaReadyAPI
    Considered Both Products
    Open Source
    No answer on this topic
    SmartBear
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    22 Answers
    Best Alternatives
    BugzillaReadyAPI
    Small Businesses
    Sentry
    Score8.8 out of 10
    TestComplete
    Score8 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    No answers on this topic
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BugzillaReadyAPI
    Likelihood to Recommend
    7.7
    (18 ratings)
    7.0
    (65 ratings)
    Likelihood to Renew
    6.0
    (10 ratings)
    7.3
    (18 ratings)
    Usability
    9.0
    (3 ratings)
    9.9
    (3 ratings)
    Availability
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.1
    (3 ratings)
    8.0
    (6 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    7.0
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BugzillaReadyAPI
    Likelihood to Recommend
    Open Source
    Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
    Incentivized
    Read full review
    SmartBear
    As stated, we do a LOT of API testing, the swaggerhub import makes it easy to add APIs. This is very well-suited, as well as easy management of the steps/cases/suites inside of ReadyAPI. The one thing I do wish ReadyAPI was better suited for is changes to data, we have a lot of test cases in ReadyAPI and if we make a change to how the backend data is structured, one-by-one adjustments need to be made to the steps. Less appropriate, UI testing.
    Incentivized
    Read full review
    Pros
    Open Source
    • Open source! No license fee involved, no limit to the number of licenses.
    • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
    • Includes all the core features/fields that are needed to log a software bug/issue.
    • Multiple attachments are possible, supports various formats.
    • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
    Incentivized
    Read full review
    SmartBear
    • Ease of use (ability to automatically import API definitions, Jenkins integration for running in the pipeline).
    • Detailed test reports (allow to easily identify weak spots during both functional and performance testing).
    • One platform for all tests (allows to closely couple and reuse existent tests).
    Incentivized
    Read full review
    Cons
    Open Source
    • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
    • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
    Incentivized
    Read full review
    SmartBear
    • Needs good documentation
    • Need to improve the performance of the tool
    • Setup is very complex and for such [a] commercial tool, it should easy and straightforward
    • Tool says it supports security testing but in reality, it is not at an extensive level.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
    Incentivized
    Read full review
    SmartBear
    The only reason this isn't a '10' is because of the cost. This product is definitely meant for organizations who are serious about making sure they invest in the full ecosystem of API design, development, maintenance. But there is a significant cost associated with this investment. and because of this cost (and the non-tangible output for executives), it is a difficult line-item to justify in this post-pandemic environment.
    Incentivized
    Read full review
    Usability
    Open Source
    This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
    Read full review
    SmartBear
    SoapUI allows us to combine multiple tests and adhere
    to the sequence that they need to run in order to complete successfully.
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing
    Read full review
    Reliability and Availability
    Open Source
    I used it.
    Incentivized
    Read full review
    SmartBear
    Soap UI has managed to continuously build on it's solid foundation and keep improving by each release. It is by far the most dependable and accurate testing tool out there of its kind. Available via connecting to VM's created as SoapUI test machines give access to it anytime, anywhere practically.
    Read full review
    Performance
    Open Source
    I like this rating.
    Incentivized
    Read full review
    SmartBear
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing.
    Read full review
    Support Rating
    Open Source
    Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
    Incentivized
    Read full review
    SmartBear
    To be honest, we didnt had much issues with the support, as there is already plenty of online communities available for help. But if ever there were some minor issues with the membership or the certificates, the tech support was always quick and efficient enough to resolve the issue ASAP
    Incentivized
    Read full review
    In-Person Training
    Open Source
    I know it.
    Incentivized
    Read full review
    SmartBear
    No answers on this topic
    Implementation Rating
    Open Source
    Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
    Read full review
    SmartBear
    no very easy but lacks documentation
    Read full review
    Alternatives Considered
    Open Source
    We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
    Incentivized
    Read full review
    SmartBear
    ReadyAPI provides intuitive GUI capabilities compared to their own open source product. When compared to Postman, ReadyAPI also supports SOAP based services, which is a saver especially when integrating with legacy or other third party systems.
    Incentivized
    Read full review
    Scalability
    Open Source
    I used it
    Incentivized
    Read full review
    SmartBear
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing. However, I have read that added monitoring tools have been added, which if so the 7 could possibly go to a 8 or 9.
    Read full review
    Return on Investment
    Open Source
    • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
    • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
    • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
    Incentivized
    Read full review
    SmartBear
    • Very quick regression testing, hence having the testing results very soon, even the same day of deployment
    • for same above reason, it can save money for corporation (so no tedious, costly and erroneous manual testings)
    • The test reports are compatible with TestNG, so the corporation can integrate the reports in our Autamation frameworks such as Allure or Jira Zephyr
    Incentivized
    Read full review
    ScreenShots