Bugzilla vs. ReadyAPI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bugzilla
Score 8.5 out of 10
N/A
N/AN/A
ReadyAPI
Score 6.2 out of 10
N/A
ReadyAPI (formerly SoapUI Pro, LoadUI Pro, and ServiceV Pro) is a REST and SOAP API functional testing tool that enables software developers, QA engineers, and manual testers to work together to create, maintain, and execute complex end-to-end API tests in their CI/CD pipelines without needing to code.N/A
Pricing
BugzillaReadyAPI
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugzillaReadyAPI
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BugzillaReadyAPI
Best Alternatives
BugzillaReadyAPI
Small Businesses
GitLab
GitLab
Score 8.7 out of 10
BrowserStack
BrowserStack
Score 8.4 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.7 out of 10
Oracle Application Testing Suite (legacy)
Oracle Application Testing Suite (legacy)
Score 8.0 out of 10
Enterprises
GitLab
GitLab
Score 8.7 out of 10
SoapUI Open Source
SoapUI Open Source
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugzillaReadyAPI
Likelihood to Recommend
7.7
(18 ratings)
7.0
(65 ratings)
Likelihood to Renew
6.0
(10 ratings)
7.3
(18 ratings)
Usability
9.0
(3 ratings)
9.9
(3 ratings)
Availability
9.0
(3 ratings)
9.0
(1 ratings)
Performance
8.0
(2 ratings)
8.0
(1 ratings)
Support Rating
5.1
(3 ratings)
8.0
(6 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(2 ratings)
7.0
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
7.0
(1 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BugzillaReadyAPI
Likelihood to Recommend
Open Source
Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
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SmartBear
As stated, we do a LOT of API testing, the swaggerhub import makes it easy to add APIs. This is very well-suited, as well as easy management of the steps/cases/suites inside of ReadyAPI. The one thing I do wish ReadyAPI was better suited for is changes to data, we have a lot of test cases in ReadyAPI and if we make a change to how the backend data is structured, one-by-one adjustments need to be made to the steps. Less appropriate, UI testing.
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Pros
Open Source
  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
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SmartBear
  • Ease of use (ability to automatically import API definitions, Jenkins integration for running in the pipeline).
  • Detailed test reports (allow to easily identify weak spots during both functional and performance testing).
  • One platform for all tests (allows to closely couple and reuse existent tests).
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Cons
Open Source
  • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
  • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
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SmartBear
  • Needs good documentation
  • Need to improve the performance of the tool
  • Setup is very complex and for such [a] commercial tool, it should easy and straightforward
  • Tool says it supports security testing but in reality, it is not at an extensive level.
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Likelihood to Renew
Open Source
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
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SmartBear
The only reason this isn't a '10' is because of the cost. This product is definitely meant for organizations who are serious about making sure they invest in the full ecosystem of API design, development, maintenance. But there is a significant cost associated with this investment. and because of this cost (and the non-tangible output for executives), it is a difficult line-item to justify in this post-pandemic environment.
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Usability
Open Source
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
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SmartBear
SoapUI allows us to combine multiple tests and adhere
to the sequence that they need to run in order to complete successfully.
It has an excellent GUI design and the reporting mechanism is also very
good. It does consume a lot of memory though during concurrent testing
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Reliability and Availability
Open Source
I used it.
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SmartBear
Soap UI has managed to continuously build on it's solid foundation and keep improving by each release. It is by far the most dependable and accurate testing tool out there of its kind. Available via connecting to VM's created as SoapUI test machines give access to it anytime, anywhere practically.
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Performance
Open Source
I like this rating.
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SmartBear
It has an excellent GUI design and the reporting mechanism is also very
good. It does consume a lot of memory though during concurrent testing.
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Support Rating
Open Source
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
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SmartBear
To be honest, we didnt had much issues with the support, as there is already plenty of online communities available for help. But if ever there were some minor issues with the membership or the certificates, the tech support was always quick and efficient enough to resolve the issue ASAP
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In-Person Training
Open Source
I know it.
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SmartBear
No answers on this topic
Implementation Rating
Open Source
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
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SmartBear
no very easy but lacks documentation
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Alternatives Considered
Open Source
We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
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SmartBear
ReadyAPI provides intuitive GUI capabilities compared to their own open source product. When compared to Postman, ReadyAPI also supports SOAP based services, which is a saver especially when integrating with legacy or other third party systems.
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Scalability
Open Source
I used it
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SmartBear
It has an excellent GUI design and the reporting mechanism is also very
good. It does consume a lot of memory though during concurrent testing. However, I have read that added monitoring tools have been added, which if so the 7 could possibly go to a 8 or 9.
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Return on Investment
Open Source
  • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
  • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
  • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
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SmartBear
  • Very quick regression testing, hence having the testing results very soon, even the same day of deployment
  • for same above reason, it can save money for corporation (so no tedious, costly and erroneous manual testings)
  • The test reports are compatible with TestNG, so the corporation can integrate the reports in our Autamation frameworks such as Allure or Jira Zephyr
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ScreenShots