What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Likelihood to Recommend

Buildium

Does nearly everything a building and property management company could use. In fact, I don't think we are using all the features as well as we could. Eliminates many challenges, including paperwork, reminders, and processing actual checks as a form of payment ( most valuable to me). If you are with a smaller organization, it's probably too robust and costly.
Ann M. Frank | TrustRadius Reviewer

OneSite Leasing and Rents

OneSite Leasing and Rents is great for a decent-sized portfolio for all property management industries. While I currently use it for the Student Housing sector, I could see it doing the same functions in a Conventional and/or Senior space. I would not say OneSite is suitable for small property management businesses.
Erin Shay | TrustRadius Reviewer

Pros

Buildium

  • It is visually pleasing.
  • I am able to see the rent roll and tenants easily.
  • Warnings for leases about to expire are convenient.
  • The custom date range is very helpful.
Madison Vojak | TrustRadius Reviewer

OneSite Leasing and Rents

  • Keeps accurate records.
Anonymous | TrustRadius Reviewer

Cons

Buildium

  • The emailing feature is difficult to use.
  • We are not able to update buildium directly of our communications, so we must manually input our email communications.
  • We are not able to upload files larger than 12 MB.
Zaina Kroschinski | TrustRadius Reviewer

OneSite Leasing and Rents

  • Limited accessibility - Various functions are only available through Internet Explorer.
  • Reporting errors - Lately OneSite has experienced several errors within their reporting that have taken a decent amount of time to where it is affected business operations.
  • Customer service - OneSite's general customer service line could use some overall improvement in the process it takes to resolve routine issues.
Erin Shay | TrustRadius Reviewer

Support Rating

Buildium

No score
No answers yet
No answers on this topic

OneSite Leasing and Rents

OneSite Leasing and Rents 6.0
Based on 2 answers
The support could use several improvements overall. Often times the agents you are speaking to go through a really slow and tedious troubleshooting process and when you attempt to explain what you've already tried, they still insist you begin at the beginning. The support you get doesn't always match the problem you are trying to solve and they have no online chat option available which is difficult when trying to resolve an issue and not having the time to spend on hold on the phone.
Erin Shay | TrustRadius Reviewer

Alternatives Considered

Buildium

Time Doctor is a totally different type of system and does not directly affect Buildium as our property management software.
Regina McGrath | TrustRadius Reviewer

OneSite Leasing and Rents

I have only ever used a company made software and Yardi (for a short time). So I'm not too familiar with other software applications. However, in my experience, they all seem to operate very similarly. Most of the reporting and basic functions need to be universal for daily operations. Outside of that, I feel each has an equal amount of pros and cons to their software.
Erin Shay | TrustRadius Reviewer

Return on Investment

Buildium

  • Unfortunately, I do not have access to our ROI numbers. However, in terms of management, the program has made us all more efficient in our work.
  • We have seen an increase in customer satisfaction with our response time.
Yanna Bonder | TrustRadius Reviewer

OneSite Leasing and Rents

  • Increased efficiency
  • Difficult to learn for some
  • Increased costs: They charge per unit per month for absolutely everything.
Anonymous | TrustRadius Reviewer

Screenshots

OneSite Leasing and Rents

Pricing Details

Buildium

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

OneSite Leasing and Rents

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison