Buildium vs. VTS

For larger communities, Buildium doesn’t have the accounting capabilities you need. Anything up to 100 units is easily managed and works well.

Incentivized

VTS is well suited for any leasing environment; we use it exclusively for our in-house team, but it is also very functional for brokers and outside agents. We have some people who travel extensively, and they are able to keep abreast of activity through the mobile functionality of VTS. It provides a good set of email digests and reports on key items such as lease expirations and daily activities.

Incentivized

• We use the task flow to ensure good communication with tenants and owners.
• The accounting matches our standards for certifications.
• Tenant portal allows them to set up auto pay and sends payment reminders.

Incentivized

• Provides real-time detailed reporting to our clients.
• Allows team collaboration and keeps everyone on task and organized.
• VTS is specifically customized for our day to day business transactions which allows for our team complete business transactions in a timely and efficient manner.

Incentivized

• Buildium has done a great job over the last decade of developing software to keep pace with industry standards.
• Buildium has room for improvement with the use of artificial intelligence to make repetitive processes more automated.

Incentivized

• Uploading market data is difficult. They still have you email a document to them.
• Fluidity of pricing. This is getting better, but it's still a bit awkward. On my end, we pay by the square foot. But we have a multi-year contract, so it's annoying to have to continually work on the billing as our portfolio trades and acquisitions are finalized.
• Self help section. Emailing support is very quick and easy. Generally you get correct and helpful information very quickly. But their knowledge library is not robust enough yet.

Incentivized

I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them

Incentivized

Once trained, I find that its usability is quite easy and comprehensive. If working on something I am less familiar with, I find that I can usually find the solution pretty quickly

Incentivized

I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.

Incentivized

I cannot rate this since I was not part of that process

Incentivized

Appfolio is my favorite software, and they are constantly making improvements. Buildium is great if you don’t have a ton of property but is not as manageable for advanced accounting and resident information tracking. There are workarounds, but they do need to work on their ease of use for owners.

Incentivized

We looked at a number of products when making the decision to go with VTS. What we found was that most of the other products in the space were either real estate addons to SalesForce, or an additional module to a software that was focused on another use, like accounting or property management. VTS was the only product we reviewed that was born, bred, and focused on commercial real estate. It became apparent that it was best in breed at the time, and they have been aggressive at making product enhancements and continuous improvement to stay the leader in their space.

Incentivized

• Eliminates processing paperwork, resulting in less paper and staff time and effort.
• Eliminates payments via check, and the need to go to the bank along with processing fees.
• Payments are more prompt due to options and communications.

Incentivized

• VTS has helped with efficiencies.

Incentivized