Bullhorn ATS & CRM vs. Vultus Recruit

Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.

Incentivized

They need to improve a lot on their development side. The sales and marketing side does well to get clients but the development side is not able to compliment them in the way they represent it in front of the client. They need to work really hard on the UI/UX development side as the interface and experience are lacking a long way back. Other ATS in the market are way better. Vultus would be cheaper but they are nowhere near the competitors already available in the market. We saw a lesser rate and tried it for some time and we needed to switch back to our older ATS. So not a very good or pleasant experience with them but if they update and become a bit better then can have a good chance because they do good marketing. Also as they are cheap so the start-up company might prefer them but would be the first thing to be changed once the company goes into the higher revenue phase. Other than that they did not even have any extra thing, it was just like other ATS, and probably the better ones would be available than Vultus. Let's see how they go ahead and work out the tough competition in the market.

Incentivized

• It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
• The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
• The messaging automation feature again helps to save our time.

Incentivized

• Their customer service was good
• They were always open for new suggestions
• They were ready to customize in any kind of pattern you want to set

Incentivized

• Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
• Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
• Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.

Incentivized

• Their UI is very complex.
• Their UX is something like, on the first day you would miss your previous ATS.
• There is no ease of access
• Many options are for the same result, and reports are very deep inside the scrolls.

Incentivized

We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.

Incentivized

I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.

Incentivized

It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks

Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.

Incentivized

Vultus had no chance to stand against Ceipal or Bullhorn. Just their promotion and marketing team was good and secondly the customer service or the sales team. They showed us a good picture and gave us many options and also that we can customize it however we want. Also, it was cheaper than the other ones we were using. So we switched but literally after the training and all we started missing the prior ATS from which we switched to Vultus. The experience was not good, to be honest, and that was the reason we switched again from Vultus to Ceipal.

Incentivized

• Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
• Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.

• Doesn't want to be specific but we have lost manpower efficiency due to the complex scrolls and options.
• Database was not updated properly as there were fewer options to put in notes and had many unnecessary options.
• Reports generation was a big task because the options and scrolls were hard to find and also too many options.
• Very confusing and as i said many options did the same thing.

Incentivized