What users are saying about
58 Ratings
58 Ratings
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Score 7.1 out of 101

Likelihood to Recommend

Bullhorn CRM

While our recruiters are speaking to prospective candidates they can create appointments and tasks while they are on the phone, it really ups the multi tasking and information sharing. We can view all tasks, and appointments from all users so we can synchronize and help each other out more efficiently
Logan Feldstein profile photo

Feature Rating Comparison

Sales Force Automation

Bullhorn CRM
7.4
Customer data management / contact management
Bullhorn CRM
8.9
Workflow management
Bullhorn CRM
7.3
Territory management
Bullhorn CRM
6.0
Opportunity management
Bullhorn CRM
7.5
Integration with email client (e.g., Outlook or Gmail)
Bullhorn CRM
9.0
Contract management
Bullhorn CRM
6.4
Quote & order management
Bullhorn CRM
6.1
Interaction tracking
Bullhorn CRM
8.2
Channel / partner relationship management
Bullhorn CRM
7.5

Customer Service & Support

Bullhorn CRM
7.3
Case management
Bullhorn CRM
7.2
Call center management
Bullhorn CRM
7.3
Help desk management
Bullhorn CRM
7.5

Marketing Automation

Bullhorn CRM
7.4
Lead management
Bullhorn CRM
7.7
Email marketing
Bullhorn CRM
7.1

CRM Project Management

Bullhorn CRM
7.8
Task management
Bullhorn CRM
9.0
Billing and invoicing management
Bullhorn CRM
7.1
Reporting
Bullhorn CRM
7.3

CRM Reporting & Analytics

Bullhorn CRM
6.7
Forecasting
Bullhorn CRM
6.9
Pipeline visualization
Bullhorn CRM
7.4
Customizable reports
Bullhorn CRM
5.9

Customization

Bullhorn CRM
8.0
Custom fields
Bullhorn CRM
7.7
Custom objects
Bullhorn CRM
7.8
Scripting environment
Bullhorn CRM
8.3
API for custom integration
Bullhorn CRM
8.3

Security

Bullhorn CRM
8.2
Single sign-on capability
Bullhorn CRM
8.2
Role-based user permissions
Bullhorn CRM
8.2

Social CRM

Bullhorn CRM
6.3
Social data
Bullhorn CRM
6.0
Social engagement
Bullhorn CRM
6.5

Integrations with 3rd-party Software

Bullhorn CRM
6.9
Marketing automation
Bullhorn CRM
7.0
Compensation management
Bullhorn CRM
6.8

Platform

Bullhorn CRM
6.0
Mobile access
Bullhorn CRM
6.0

Pros

Bullhorn CRM

  • It does a good job of housing candidates details and linking them to open job opportunities the company has.
  • It does a good job of integrating with lead generation tools like DiscoverOrg so you can parse data into the system, avoiding data entry.
  • I like the UI layout, it is easy to follow and find information you need.
  • It does a good job running reports.
James Reich profile photo

Cons

Bullhorn CRM

  • I would love to see the notes section have an option to configure it to scrolling notes, this way you dont need to open a new tab whenever you would like to see a new note.
  • I would like to have an option to back date notes in Bullhorn if you forgot to enter them. There may be a way to do this but I have not figured that out yet.
  • I would like to see an option to export resumes in Word format
James Reich profile photo

Likelihood to Renew

Bullhorn CRM

Bullhorn CRM 9.2
Based on 3 answers
Bullhorn is a great tool, I see no reason to move to a competitor
Sarah Citron (LION) profile photo

Usability

Bullhorn CRM

Bullhorn CRM 8.7
Based on 4 answers
In general, it is a great tool
Sarah Citron (LION) profile photo

Support

Bullhorn CRM

Bullhorn CRM 10.0
Based on 1 answer
Professional, courteous and efficient
Jeff Asselin profile photo

Alternatives Considered

Bullhorn CRM

Bullhorn is better than both of these products on the Applicant Tracking side. It is really focused on the staffing industry and does a great job of managing candidate profiles. That being said, I feel that Salesforce does a better job of managing sales or account manager contacts. Salesforce has better reporting too
James Reich profile photo

Return on Investment

Bullhorn CRM

  • It has been positive. Helps to see where things can fall apart. Overall - very positive
Whole company
Derek Rose profile photo

Pricing Details

Bullhorn CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison