You wouldnt want to use anything else
April 07, 2022

You wouldnt want to use anything else

sasha Cooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bullhorn ATS & CRM

We use Bullhorn ATS & CRM as our main CRM it enables us to easily track processes, add new candidate and client information, set reminders, send out mass emails and manage GDPR effectively. I use Bullhorn ATS & CRM from a purely administrative perspective I set up and manage new user accounts, manage GDPR requests, approve candidate placements / sales and manage the integration with our statistics/reporting software.

Pros

  • Compiance management
  • Easy data upload
  • Good integration with other products such as adcourier and Cube19

Cons

  • The ability to undelete tasks without the need for technical support
  • Live chat could be available more freequently
  • Support available for all users not just support contacts
  • Saves time due to integration
  • Reporting function was key during COVID
  • Duplicate finder means GDPR issues are dealt with properly as opposed to fragmented
  • Breathe
Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.

Do you think Bullhorn ATS & CRM delivers good value for the price?

Yes

Are you happy with Bullhorn ATS & CRM's feature set?

Yes

Did Bullhorn ATS & CRM live up to sales and marketing promises?

Yes

Did implementation of Bullhorn ATS & CRM go as expected?

I wasn't involved with the implementation phase

Would you buy Bullhorn ATS & CRM again?

Yes

For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.

Bullhorn ATS & CRM Feature Ratings

Recruiting / ATS
9.8
Job Requisition Management
8
Company Website Posting
10
Resume Management
10
Duplicate Candidate Prevention
10
Candidate Search
10
Applicant Tracking
10
Collaboration
10
Task Creation and Delegation
10
Email Templates
10
User Permissions
9
Notifications and Alerts
10
Reporting
10

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