Likelihood to Recommend The specific scenarios where it was well suited was scaling out. We were able to set up the system for our initial pilot and scale out in a short period of time. The system is just as dependable and workable with a small numbers of participants as it is with larger and larger sets. Even as it grew out it still reflected a personal touch to the users which is very important for software like this. It is not that it is inappropriate but would be challenging in a severely fragmented organization. That is scenario where there are two essential functions going on with the organization which are acting as separate companies - but this is a note concerning a specific experience with a company in India where they were operating in two distinctly different states with totally different expectations and behaviors.
Read full review Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.
Read full review Pros Automating Surveys Communicating with the entire group of workers at the client facilities Gathering together information for Talent Matching Read full review Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees. Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals. Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS. Read full review Cons Succession planning could use a little work but really the shortfalls had to do with client idiosyncrasies Ethics lifeline was a little hard to reign in, the executives at our client were very fussy for all the wrong reasons - no pun intended Compensation Planning was also hard to work with but once again it was internal problems at the client that caused these slowdowns Read full review Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved. Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly. Read full review Likelihood to Renew They are great to work with. It would be enough that the software does and behaves in the way it is explained and marketed. It is wonderful to see it exceed these expectations. It is a pleasure to work with as are the representatives from the company. They are helpful, concerned and expert in their duties.
Read full review Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.
Read full review Usability As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.
Read full review Support Rating For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.
Read full review Implementation Rating Was not involved with integration.
Read full review Alternatives Considered BullseyeEngagement towers over their competitors. We selected them as a result of careful research for our internal uses. We brought them along to our clients because of our personal experience. The staff at BullseyeEngagement are themselves engaged and active. They were forthcoming, cooperative and helpful. Their product is polished, well made, dependable and logical and easy to operate. Even though it is easy to work with it provides the complex sort of work necessary when carefully setting up a fair system of evaluation and employee development.
Read full review We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.
Read full review Return on Investment The return on investment for us focused on the flexibility of the product When using the software directly and when adapting it for our clients the time frame for development and installation and use was very short The quality of the outputs and the ease with which the system was put in place was extraordinary and saved us money even during the replacement period as it replaced the outdated system in place at our client Read full review This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful. Read full review ScreenShots BullseyeEngagement Screenshots