Saba Cloud

Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Incentivized

• Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees.
• Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals.
• Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS.

Incentivized

• Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved.
• Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly.

Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.

As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.

For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.

Was not involved with integration.

Incentivized

We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.

• This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.

Incentivized