Likelihood to Recommend It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.
Read full review I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.
Read full review Pros Sync with multiple calendar types so my schedule is always current. Integration with Zoom to schedule meetings, send invites, and populate my Zoom app accordingly. Automatic email communication to all parties with all relevant details in a clear format. Allowing team members to do the same in a way that I'm also notified of what meetings are taking place saves a lot of time in terms of coordinating to find out what other people are doing. Well-designed interface that simplifies everything down to its clearest expression. Language instruction and interaction are wonderfully simple and clear. Read full review Integration with Google Calendar allows avoiding double ups Automatic appointment bookings with SMS reminders Xero integration and Automatic Invoicing, Payments and Partial Reconciliation Multiple Staff Members to be booked Facebook Integration, allows people to book from Facebook Read full review Cons After a meeting is booked, having the ability to change the location without canceling the entire booking. Being able to offer 2 different locked in locations for certain time periods of the day within the same event. So you're not having to create 2 events for the same thing, only different locations. Giving users permission to create their own routing forms. We run an independent business model where our users like to have control over their subscriptions. Read full review UI/UX Cloud based system Has to be more customer friendly Read full review Likelihood to Renew For all reasons like workflows, UI, and the way Calendly keeps all of us engaged through the Collective forum. It's indeed undeniable that no other product covers all business needs like Calendly does. On the other side, this has also reduced the workload by enabling us to focus more on other tasks for the day
Read full review Usability I gave Calendly an 8 because overall I think it is very much user friendly even for someone who has never used anything similar. The only issue I have had with usability is what I already stated about how the settings are in sub categories making some things difficult to find at first.
Read full review Support Rating I only reached out to Support once but they were very prompt and easy to work with. I had some questions about setting up the follow-up emails for after people would do the interview. They were very helpful and gave assistance and we solved the issue very fast. I would definitely recommend.
Read full review Alternatives Considered When I started using it, there were not many competitors in this space. I've seen some like
Mixmax that seem to work well for solopreneurs or where free version might be better than Calendly's free version. I use the paid version of Calendly and it's just kept serving us well so why change?
Read full review Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.
Read full review Return on Investment Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do. Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call. Read full review Bragging rights, yes. Always cool to tell how automated your business is. ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product. Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times. No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side. Read full review ScreenShots Timely Booking and Client Management Software Screenshots