Calendly vs. Zocdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Calendly
Score 8.8 out of 10
N/A
Calendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.
$12
per month per seat
Zocdoc
Score 1.0 out of 10
N/A
Zocdoc headquartered in New York offers their medical appointment management and scheduling platform built to fill unused capacity by making it easy for nearby potential patients to book appointments on an availability basis. Additionally, Zocdoc helps practitioners gain feedback from appointments and share it online.N/A
Pricing
CalendlyZocdoc
Editions & Modules
Standard
$10
per month (billed annually) per seat
Teams
$16
per month (billed annually) per seat
Enterprise
Starts at $15k
per year
No answers on this topic
Offerings
Pricing Offerings
CalendlyZocdoc
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly billing also available.
More Pricing Information
Community Pulse
CalendlyZocdoc
Best Alternatives
CalendlyZocdoc
Small Businesses
vcita
vcita
Score 9.0 out of 10
RXNT
RXNT
Score 8.2 out of 10
Medium-sized Companies
LeanData
LeanData
Score 8.9 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.5 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CalendlyZocdoc
Likelihood to Recommend
9.5
(90 ratings)
1.0
(2 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
10.0
(4 ratings)
1.0
(1 ratings)
Support Rating
8.7
(32 ratings)
-
(0 ratings)
User Testimonials
CalendlyZocdoc
Likelihood to Recommend
Calendly
It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.
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Zocdoc
If was a zero on the scale I would choose. if Zocdoc charged a flat fee monthly for a referrals that would make more sense. Otherwise they are the only ones benefiting from the service. They are a total scam! do not utilize them as a referral source unless you want to lose money! Zocdoc is completely OK with tacking on innocuous and inaccurate charges. Further, they refuse to work with you on paying it. as it stands, I will be filing a complaint with a Better Business Bureau. Zocdoc has been accused of violating the anti kickback law put into place to stop such predator practice. Given that soft dock is a corporation and they have hired a team of lawyers to speak legally used to squeeze their way out of taking responsibility. They know what they're doing is wrong. They just don't care
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Pros
Calendly
  • Sync with multiple calendar types so my schedule is always current.
  • Integration with Zoom to schedule meetings, send invites, and populate my Zoom app accordingly.
  • Automatic email communication to all parties with all relevant details in a clear format.
  • Allowing team members to do the same in a way that I'm also notified of what meetings are taking place saves a lot of time in terms of coordinating to find out what other people are doing.
  • Well-designed interface that simplifies everything down to its clearest expression. Language instruction and interaction are wonderfully simple and clear.
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Zocdoc
No answers on this topic
Cons
Calendly
  • After a meeting is booked, having the ability to change the location without canceling the entire booking.
  • Being able to offer 2 different locked in locations for certain time periods of the day within the same event. So you're not having to create 2 events for the same thing, only different locations.
  • Giving users permission to create their own routing forms. We run an independent business model where our users like to have control over their subscriptions.
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Zocdoc
  • high cost for customer acquisition
  • customers cancel and practice has no recourse, but must pay Zocdoc
  • Not enough time to verify the customer is sincere and get their paperwork in before Zoc Doc charges us
  • High cost of service for nurse practitioners
  • High rate of attrition- few customers converted to our practice compared to other methods
  • We were promised one rate per customer acquired, then the posted rate was increased, twice
  • Unable to even charge a no show fee for patients who changed at last minute
  • the service as set up encourages patients to bait and switch to other providers at the last minute
  • there is no way to limit incoming patients to your home state, so people from out of state book and then have to be notified and unbooked, creating extra work and hassle
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Likelihood to Renew
Calendly
For all reasons like workflows, UI, and the way Calendly keeps all of us engaged through the Collective forum. It's indeed undeniable that no other product covers all business needs like Calendly does. On the other side, this has also reduced the workload by enabling us to focus more on other tasks for the day
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Zocdoc
No answers on this topic
Usability
Calendly
Calendly is extremely easy to use for selecting times and days for meetings. From my end, it's very easy to indicate the days and times that I am available for meetings. I have used other scheduling products, but Calendly has the smoothest way of operating. I highly recommend it for scheduling meetings
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Zocdoc
if there was a rating of zero this is what I would give him. Perhaps -10? as I mentioned they are great at getting your referrals, just the wrong ones. There is no extremely process for getting the right client to the right provider. Their calendar sink does not work so they will book over the top of you frequently. They refused to work with you on a reasonable payment plan
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Support Rating
Calendly
There is a lot of support for Calendly. Whenever I have had issues navigating through it, especially as a new user, I found multiple support on the web addressing my questions or concerns. There is a lot of in app informative notes accessible to users to navigate through Calendly when needed.
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Zocdoc
No answers on this topic
Alternatives Considered
Calendly
When I started using it, there were not many competitors in this space. I've seen some like Mixmax that seem to work well for solopreneurs or where free version might be better than Calendly's free version. I use the paid version of Calendly and it's just kept serving us well so why change?
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Zocdoc
I can't select it, but I do use psychology today. They charge a flat fee and allow you to list your profile and information on their website. I have gained many referrals from them for 1/8 of the price
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Return on Investment
Calendly
  • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
  • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
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Zocdoc
  • I have lost money utilizing Zocdoc.
  • Even though they claim their calendars sync with Google, they frequently booked over me, which upset clients I attempted to work with.
  • When confronted with their unethical behavior, they basically have it "It sucks to be you" attitude.
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ScreenShots

Calendly Screenshots

Screenshot of how to share a scheduling linkScreenshot of automated workflowsScreenshot of browser extensionsScreenshot of routing formsScreenshot of round robin & collective eventsScreenshot of admin management