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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallHub

    Score6 out of 10
    Small Businesses (1-50 employees)
    CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A

    Kixie

    Score8.5 out of 10
    N/AKixie is a telephony and VoIP software solution from Kixie.N/A
    Pricing
    CallHubKixie
    Editions & Modules
    No answers on this topic
    Custom Plan
    Custom Pricing
    Offerings
    Pricing Offerings
    CallHubKixie
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.—
    More Pricing Information
    Community Pulse
    CallHubKixie
    Considered Both Products
    CallHub
    No answer on this topic
    Kixie
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CallHubKixie
    Contact Center Software
    Comparison of Contact Center Software features of CallHub and Kixie
    Feature
    CallHub
    8.4
    1 Ratings
    1% below category average
    Kixie
    -
    Ratings
    Agent dashboard8.01 Ratings00 Ratings
    Validate callers8.01 Ratings00 Ratings
    Outbound response9.01 Ratings00 Ratings
    Call forwarding8.01 Ratings00 Ratings
    Click-to-call (CTC)8.01 Ratings00 Ratings
    Warm transfer8.01 Ratings00 Ratings
    Predictive dialing9.01 Ratings00 Ratings
    Interactive voice response9.01 Ratings00 Ratings
    REST APIs8.01 Ratings00 Ratings
    Call scripts9.01 Ratings00 Ratings
    Call tracking9.01 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CallHub and Kixie
    Feature
    CallHub
    8.4
    1 Ratings
    1% above category average
    Kixie
    -
    Ratings
    Inbound call routing9.01 Ratings00 Ratings
    Omnichannel inbound routing8.01 Ratings00 Ratings
    Recording8.01 Ratings00 Ratings
    Quality management8.01 Ratings00 Ratings
    Call analytics9.01 Ratings00 Ratings
    Historical reporting8.01 Ratings00 Ratings
    Live reporting8.01 Ratings00 Ratings
    Customer surveys9.01 Ratings00 Ratings
    Customer interaction analytics9.01 Ratings00 Ratings
    Best Alternatives
    CallHubKixie
    Small Businesses
    Zendesk Talk
    Score8.2 out of 10
    HubSpot Sales Hub
    Score8.8 out of 10
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Mixmax
    Score9.9 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score8.3 out of 10
    Groove (legacy product)
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallHubKixie
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.4
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.4
    (4 ratings)
    User Testimonials
    CallHubKixie
    Likelihood to Recommend
    CallHub
    It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
    Incentivized
    Read full review
    Kixie
    Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
    Incentivized
    Read full review
    Pros
    CallHub
    • All you'll require is your login credentials.
    • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
    • Callhub has been limited to protect privacy.
    Incentivized
    Read full review
    Kixie
    • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
    • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
    • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
    Incentivized
    Read full review
    Cons
    CallHub
    • Using new software is frustrating at first, but worth the effort.
    • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
    • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
    Incentivized
    Read full review
    Kixie
    • User interface, sometimes the list you are calling on the tool can glitch and not show you the info of the lead.
    • Integration with more CRMs like Agencyzoom
    • An email automation option similar to text messages.
    Incentivized
    Read full review
    Usability
    CallHub
    No answers on this topic
    Kixie
    Kixie provides a nice user interface. There is a bit of a learning curve to load leads but it's not difficult. It's just learning where to go and how to load lists for the reps. Once you have it figured out, it's easy to get lists loaded for reps and give them the ability to manage those leads
    Incentivized
    Read full review
    Alternatives Considered
    CallHub
    No answers on this topic
    Kixie
    Good for the price and Pipedrive integration. In my opinion, less relaible than others
    Incentivized
    Read full review
    Return on Investment
    CallHub
    • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
    • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
    • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
    Incentivized
    Read full review
    Kixie
    • Kixie's dialer allows us to dial directly from our CRM
    • The voicemail drop feature saves time and allows our BDRs to move on to the next call right away
    • The automatic log calling saves even more time instead of having to log the call manually
    Read full review
    ScreenShots

    CallHub Screenshots

    Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer

    Kixie Screenshots

    Screenshot of the Kixie revenue communications platform designed to help teams connect with customers at the perfect moment with the right message. Whether in Marketing, Sales, Customer Success, or RevOps, Kixie empowers revenue teams with AI-driven automation and communication tools to enhance engagement and streamline workflows.Screenshot of Kixie’s multi-line PowerDialer, which dials up to 10 phone numbers simultaneously, and automatically. It features AI Human Voice Detection, so users engage with real people while bypassing IVRs and voicemail boxes.Screenshot of some of Kixie's available integrations.Screenshot of Kixie's DNC list compliance is boosted with automated do-not-call regulations, eliminating manual checks and keeping agents focused on conversions.