CallHub vs. RingCentral Contact Center
CallHub vs. RingCentral Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
CallHub | RingCentral Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | — | ||||||||||||||
More Pricing Information |
CallHub | RingCentral Contact Center | |
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Workforce Optimization (WFO) |
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CallHub | RingCentral Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CallHub | RingCentral Contact Center | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.3 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | - (0 ratings) | 6.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
CallHub | RingCentral Contact Center | |
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Likelihood to Recommend | CallHub | RingCentral |
Pros | CallHub | RingCentral |
Cons | CallHub | RingCentral |
Likelihood to Renew | CallHub No answers on this topic | RingCentral |
Usability | CallHub No answers on this topic | RingCentral |
Support Rating | CallHub No answers on this topic | RingCentral |
Implementation Rating | CallHub No answers on this topic | RingCentral |
Alternatives Considered | CallHub No answers on this topic | RingCentral |
Return on Investment | CallHub | RingCentral |
ScreenShots | CallHub Screenshots |