What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

CallidusCloud LeadRocket

We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
Wendy Hamstra-Smith | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

CallidusCloud LeadRocket
6.5
ConvergeHub
WYSIWYG email editor
CallidusCloud LeadRocket
6.6
ConvergeHub
Landing pages
CallidusCloud LeadRocket
6.4
ConvergeHub

Lead Management

CallidusCloud LeadRocket
6.5
ConvergeHub
Lead scoring and grading
CallidusCloud LeadRocket
8.0
ConvergeHub
Data quality management
CallidusCloud LeadRocket
6.4
ConvergeHub
Automated sales alerts and tasks
CallidusCloud LeadRocket
5.0
ConvergeHub

Social Media Marketing

CallidusCloud LeadRocket
5.0
ConvergeHub
Social sharing and campaigns
CallidusCloud LeadRocket
5.0
ConvergeHub

Platform & Infrastructure

CallidusCloud LeadRocket
6.4
ConvergeHub
Role-based workflow & approvals
CallidusCloud LeadRocket
6.4
ConvergeHub

Sales Force Automation

CallidusCloud LeadRocket
ConvergeHub
8.3
Customer data management / contact management
CallidusCloud LeadRocket
ConvergeHub
9.0
Workflow management
CallidusCloud LeadRocket
ConvergeHub
9.0
Territory management
CallidusCloud LeadRocket
ConvergeHub
8.0
Opportunity management
CallidusCloud LeadRocket
ConvergeHub
9.0
Integration with email client (e.g., Outlook or Gmail)
CallidusCloud LeadRocket
ConvergeHub
7.0
Contract management
CallidusCloud LeadRocket
ConvergeHub
8.0
Quote & order management
CallidusCloud LeadRocket
ConvergeHub
9.0
Interaction tracking
CallidusCloud LeadRocket
ConvergeHub
8.0
Channel / partner relationship management
CallidusCloud LeadRocket
ConvergeHub
8.0

Customer Service & Support

CallidusCloud LeadRocket
ConvergeHub
7.0
Case management
CallidusCloud LeadRocket
ConvergeHub
7.0

Marketing Automation

CallidusCloud LeadRocket
ConvergeHub
9.0
Lead management
CallidusCloud LeadRocket
ConvergeHub
9.0
Email marketing
CallidusCloud LeadRocket
ConvergeHub
9.0

CRM Project Management

CallidusCloud LeadRocket
ConvergeHub
9.0
Task management
CallidusCloud LeadRocket
ConvergeHub
9.0
Billing and invoicing management
CallidusCloud LeadRocket
ConvergeHub
9.0
Reporting
CallidusCloud LeadRocket
ConvergeHub
9.0

CRM Reporting & Analytics

CallidusCloud LeadRocket
ConvergeHub
8.0
Pipeline visualization
CallidusCloud LeadRocket
ConvergeHub
8.0
Customizable reports
CallidusCloud LeadRocket
ConvergeHub
8.0

Customization

CallidusCloud LeadRocket
ConvergeHub
7.5
Custom fields
CallidusCloud LeadRocket
ConvergeHub
8.0
API for custom integration
CallidusCloud LeadRocket
ConvergeHub
7.0

Platform

CallidusCloud LeadRocket
ConvergeHub
9.0
Mobile access
CallidusCloud LeadRocket
ConvergeHub
9.0

Security

CallidusCloud LeadRocket
ConvergeHub
9.0
Role-based user permissions
CallidusCloud LeadRocket
ConvergeHub
9.0

Pros

CallidusCloud LeadRocket

  • LeadFormix allows me to manage a large number of mailing lists for the same mailing, avoiding duplicates across lists and letting me suppress lists of my choice.
  • LeadFormix has a straightforward, no-frills email program. This means I can develop my email templates and copy without the hassle of a complicated design platform
  • LeadFormix allows me to share created emails across my team. This is great for collaborated campaigns.
Stephanie Rosenburg | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

CallidusCloud LeadRocket

  • The platform has room to improve on their customization for customers. CallidusCloud cannot easily customize reporting that you would specifically need but rather searches for the best resource that's closest to your demands.
  • CallidusCloud needs to improve their update process. It has almost been guaranteed that whenever an upgrade/update has been made, there will be a hidden glitch in the system that will be effected for at least 1-2 weeks after. In other words, when they fix something, something else breaks.
Amir Draquez | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Likelihood to Renew

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 11 answers
Fortunately we insisted on a three-month contract. They realllllllllly wanted us to sign up on an annual basis, but THANK GOD we can move away from LeadFormix without having invested too much time in developing content and workflows that would not arrive in our leads' in-boxes.
Chaunce Stanton | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Usability

CallidusCloud LeadRocket

CallidusCloud LeadRocket 8.0
Based on 1 answer
Very easy to use and designed well.
Calvin Scharffs | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Support Rating

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 2 answers
It has declined since we started with this company and it could be better.
Amir Draquez | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Alternatives Considered

CallidusCloud LeadRocket

We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
Wendy Hamstra-Smith | TrustRadius Reviewer

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

CallidusCloud LeadRocket

  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Sundeep Gopal | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

CallidusCloud LeadRocket

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CallidusCloud LeadRocket Editions & Modules

Edition
Marketing$501
  1. per user per month
Additional Pricing Details
Additional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CallidusCloud LeadRocket
2.9
ConvergeHub
8.0

Likelihood to Renew

CallidusCloud LeadRocket
6.0
ConvergeHub

Usability

CallidusCloud LeadRocket
8.0
ConvergeHub

Support Rating

CallidusCloud LeadRocket
6.0
ConvergeHub

Add comparison