What users are saying about
24 Ratings
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Score 6.1 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

    Email & Online Marketing

    6.5

    CallidusCloud LeadRocket

    65%

    ConvergeHub

    Feature Set Not Supported
    N/A
    CallidusCloud LeadRocket ranks higher in 2/2 features

    WYSIWYG email editor

    6.6
    66%
    3 Ratings
    N/A
    0 Ratings

    Landing pages

    6.4
    64%
    3 Ratings
    N/A
    0 Ratings

    Lead Management

    6.5

    CallidusCloud LeadRocket

    65%

    ConvergeHub

    Feature Set Not Supported
    N/A
    CallidusCloud LeadRocket ranks higher in 3/3 features

    Lead scoring and grading

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Data quality management

    6.4
    64%
    3 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Social Media Marketing

    5.0

    CallidusCloud LeadRocket

    50%

    ConvergeHub

    Feature Set Not Supported
    N/A
    CallidusCloud LeadRocket ranks higher in 1/1 features

    Social sharing and campaigns

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Platform & Infrastructure

    6.4

    CallidusCloud LeadRocket

    64%

    ConvergeHub

    Feature Set Not Supported
    N/A
    CallidusCloud LeadRocket ranks higher in 1/1 features

    Role-based workflow & approvals

    6.4
    64%
    3 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    8.3

    ConvergeHub

    83%
    ConvergeHub ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Workflow management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Territory management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Contract management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Quote & order management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Channel / partner relationship management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customer Service & Support

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    7.0

    ConvergeHub

    70%
    ConvergeHub ranks higher in 1/1 features

    Case management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Marketing Automation

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    9.0

    ConvergeHub

    90%
    ConvergeHub ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Email marketing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    CRM Project Management

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    9.0

    ConvergeHub

    90%
    ConvergeHub ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Billing and invoicing management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    CRM Reporting & Analytics

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    8.0

    ConvergeHub

    80%
    ConvergeHub ranks higher in 2/2 features

    Pipeline visualization

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customization

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    7.5

    ConvergeHub

    75%
    ConvergeHub ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    API for custom integration

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Platform

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    9.0

    ConvergeHub

    90%
    ConvergeHub ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Security

    CallidusCloud LeadRocket

    Feature Set Not Supported
    N/A
    9.0

    ConvergeHub

    90%
    ConvergeHub ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    2.9

    CallidusCloud LeadRocket

    29%
    15 Ratings
    8.0

    ConvergeHub

    80%
    1 Rating

    Likelihood to Renew

    6.0

    CallidusCloud LeadRocket

    60%
    13 Ratings

    ConvergeHub

    N/A
    0 Ratings

    Usability

    7.4

    CallidusCloud LeadRocket

    74%
    2 Ratings

    ConvergeHub

    N/A
    0 Ratings

    Support Rating

    6.0

    CallidusCloud LeadRocket

    60%
    4 Ratings

    ConvergeHub

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP

    We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
    Read full review

    ConvergeHub

    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Read full review

    Pros

    SAP

    • Reporting - we can send out emails all day, but if we don't have something to report to the client after-the-fact it voids the entire process. Genius provided a visually stimulating reporting tool.
    • Tracking - Genius was great at tracking opens, clicks, bounces, hard bounces, etc. This helped us clean up our system as we sent campaigns out.
    • CRM Integration - Genius was great about tracking each contact (in Salesforce) and their activity via emails.
    Read full review

    ConvergeHub

    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Read full review

    Cons

    SAP

    • One area of LeadFormix that could be improved is the way it schedules out an email to multiple lists. It can get problematic when an email scheduled to ten lists takes ten hours (one list per hour) to go out. It also isn't efficient to make us schedule individual emails instead of this process. I would like to be able to send out an email to ten lists and have it arrive in everyone's mailboxes at the time I scheduled it for.
    • The email design platform could use work. I've resorted to coding my emails using html, since the WYSIWYG platform seems to add unwanted and un-needed style codes throughout the email (it's not a platform for people unfamiliar with coding).
    Read full review

    ConvergeHub

    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Read full review

    Pricing Details

    CallidusCloud LeadRocket

    Starting Price

    $50 per user per month

    Editions & Modules

    CallidusCloud LeadRocket editions and modules pricing
    EditionModules
    Marketing501

    Footnotes

    1. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Additional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.

    ConvergeHub

    Starting Price

    $9 per user - per month

    Editions & Modules

    ConvergeHub editions and modules pricing
    EditionModules
    Lite$91
    Professional$292
    Premium$593

    Footnotes

    1. per user - per month
    2. per user - per month
    3. per user - per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Likelihood to Renew

    SAP

    Since the company has grown, the personal touch has dispatched and it's more difficult to get a rep. There is no longer a phone call that can be made but the responses don't take as long as others and the glitches are becoming more and more frequent.
    Read full review

    ConvergeHub

    No answers on this topic

    Usability

    SAP

    Very easy to use and designed well.
    Read full review

    ConvergeHub

    No answers on this topic

    Support Rating

    SAP

    It has declined since we started with this company and it could be better.
    Read full review

    ConvergeHub

    No answers on this topic

    Alternatives Considered

    SAP

    We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
    Read full review

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Read full review

    Return on Investment

    SAP

    • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
    • Too many features that add very little value to business
    • You spend too much of time on the tool because the UI is very confusing
    Read full review

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Read full review

    Screenshots

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