TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallRail

    Score8.9 out of 10
    N/ACallRail offers phone call tracking, recording and analytics.

    $50

    per month

    LeadsPedia

    Score10 out of 10
    N/ALeadsPedia is a hosted Lead Distribution and Call Tracking and Routing Software that provides users with advanced validation, verification, routing, and monitoring capabilities. LeadsPedia is designed to make information easier to see one place and use it to make faster, better‑informed decisions about sales and marketing.

    $1,000

    per month

    Pricing
    CallRailLeadsPedia
    Editions & Modules
    Call Tracking
    $50
    per month
    Call Tracking + Conversation Intelligence®
    $100
    per month
    Call Tracking + Form Tracking
    $100
    per month
    Call Tracking Complete
    $150
    per month
    Starter
    1,000
    per month
    Lite
    1,500
    per month
    Premium
    2,500
    per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    CallRailLeadsPedia
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CallRailLeadsPedia
    Considered Both Products
    CallRail
    No answer on this topic
    LeadsPedia
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    84%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    CallRailLeadsPedia
    Small Businesses
    Invoca
    Score9.9 out of 10
    Invoca
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    CallRail
    Score8.9 out of 10
    Enterprises
    Invoca
    Score9.9 out of 10
    Invoca
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallRailLeadsPedia
    Likelihood to Recommend
    10.0
    (35 ratings)
    10.0
    (2 ratings)
    Usability
    8.5
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    CallRailLeadsPedia
    Likelihood to Recommend
    CallRail
    This is great software for differentiating where phone traffic is coming from. Whether it's paid/organic search, you can see exactly where the calls are coming in from. I'd love to see them add text/SMS features in the future, but it does what it claims. I'd also like to see more CRM integrations, but not sure that other users share the same sentiment
    Incentivized
    Read full review
    LeadsPedia
    Leadspedia is perfect for lead-gen campaigns. It makes tracking very simple. It's great for CPA,CPC and CPL campaigns. I've never tried using it for a CPV type campaign, so I'm not sure how it does with that
    Incentivized
    Read full review
    Pros
    CallRail
    • Tracking phone calls first & foremost! Being able to have a running tally of the phone calls made and listening to the recorded calls throughout the month and providing that information back to our clients is vital!
    • Their UI is exceptionally easy to use & navigate. This is important when we have many clients running at the same time and we are able to always determine what report is for which client.
    • The ease of setting up a brand new client & their tracking phone number is fantastic! Saves a lot of time when it walks you through everything you need to know & do step by step.
    Incentivized
    Read full review
    LeadsPedia
    • LeadsPedia lives and breathes lead and call tracking. Few, if any, platforms do this better.
    • LeadsPedia has integrations with several solution providers in the lead gen space, which facilitates lead validation and compliance.
    • LeadsPedia's platform is incredibly feature rich, which gives end users plenty of optionality.
    Incentivized
    Read full review
    Cons
    CallRail
    • The integration with Hubspot is not as seemless as I would have liked. We had an issue where a person who was already in Hubspot called in, and their contact information was not matched to the caller ID correctly which created some duplicate entries. A little bit of a bummer, but from what I understand they may have fixed this. We had to stop using them for a little while because our outsourced sales team was more confused by adding CallRail, so we'll be re-implementing this once our new sales team is fully trained. Hopefully the record miss-match issue gets fixed.
    Incentivized
    Read full review
    LeadsPedia
    • I'd love to see LeadsPedia modernize its user interface. The UI already intuitive, but it looks a little outdated.
    • I'd love to see LeadsPedia continue integrating with new solution provides in the marketplace. They've done this well, but they should continue these efforts.
    • I'd love to see LeadsPedia build out a robust knowledgebase to educate end users on all of their features and functionality.
    Incentivized
    Read full review
    Usability
    CallRail
    The platform is easy to use and we really don't have any complaints with using it so far. The information is invaluable for clients that rely on phone calls to drive more business. Not much negative to say about it at this point. We're actually really happy with it so far and the cost is manageable.
    Incentivized
    Read full review
    LeadsPedia
    No answers on this topic
    Support Rating
    CallRail
    CallRail support normally gets back to us pretty quickly when we submit a ticket and they have a good knowledge base for common questions. I've heard mixed reviews from other local marketing agencies that use this tool, but overall in my experience, support has been knowledgeable and quick working through our problems.
    Incentivized
    Read full review
    LeadsPedia
    No answers on this topic
    Alternatives Considered
    CallRail
    Callrail has a very seamless and easy to use Dynamic Number Swap function. In other call tracking that we looked into the integration was either not as easy to use or required much more work to implement. Setting up CallRail has been so easy even our entry-level employees need very little training to master the platform.
    Incentivized
    Read full review
    LeadsPedia
    Previously, we had to use both CAKE and Invoca seperately. Cake for lead tracking, and Invoca for call tracking. Now we only have to use one platform, Leadspedia. It's much more user friendly, and makes campaign setup incredibly simple. Wish we would've switched to Leadspedia ages ago.
    Incentivized
    Read full review
    Return on Investment
    CallRail
    • It is useful to monitor our calls weekly. We can give our employees feedback on the quality of the calls which helps our overall sales and conversions.
    • By knowing which campaigns perform best, we can shift our budget to target those campaigns specifically which saves us revenue and increases sales.
    Incentivized
    Read full review
    LeadsPedia
    • It has centralized our entire program, and cut back on a lot of manual reporting
    Incentivized
    Read full review
    ScreenShots

    CallRail Screenshots

    Screenshot of Activity DashboardScreenshot of Integrations PageScreenshot of Call LogScreenshot of Lead CenterScreenshot of Call Attribution ReportScreenshot of Activity Dashboard

    LeadsPedia Screenshots

    Product screenshotProduct screenshot