CallSource vs. Securly Filter

CallSource was great at seeing where we were failing as a company on the phone calls. It allowed us to tighten up a few spots to close those gaps and increase our call performance.

Incentivized

As I stated earlier, if you have iPads in a 1 to 1 usage, [Securly Filter] is your best filter. Students cannot break it or mess with any settings on a device that has an MDM setup.

Incentivized

• The reporting is easy to access and use with little to no training. Pretty straightforward.
• It does what it's supposed to -- creates usable tracking numbers, with added features like call whisper and call notifications that can be sent to a number of email addresses.
• It can be integrated with our CRM, Salesforce, for ease of use!

Incentivized

• Blocks objectionable content
• Customized profile management by OU.
• Logging

Incentivized

• Phone Call Recording: The only place where I would like to see improvement is the number of calls that you can listen to. Calls are kept in their database for 30 days, and while they do give the option to download the calls I would prefer to be able to login and pull past calls as needed. Past calls, months down the road can be important to clients so they can compare the strength of their sales teams and see where improvement is needed. It lets you monitor overall campaign effectiveness, and if Callsource added this feature then they'd be unbeatable.

Incentivized

• Delegated management is sometimes difficult to get working, requiring undocumented changes.
• Pricing has gone up for Chrome devices.
• Syncing is a manual process.

Incentivized

It's easy to use, we've had the account for a long time

Incentivized

Love, Love, Love this product!!

Incentivized

I don't like giving a 10 since everyone always has room for improvement, and while Securly is doing an awesome job, there is still room for improvement across the board.

Incentivized

Others are similar, but this is a simpler format, quick e-mails going out and easy to make changes to the system rules for adjustments

Incentivized

Securly Filter integration with Google Workspace for education makes it an ideal pairing for K-12 institutions. It has a friendlier portal and more intuitive UI, particularly when retrieving activity logs. The policy customization is also far easier and responsive. That being said, it does not provide a full-fledged firewall like Untangle NG (nor many of the other useful features from NG, such as simple-to-deploy VPN).

Incentivized

• Prove ROI to our dealer partners by showing them how many calls they are getting
• With all recordings, we can discuss calls and coach dealers on better ways to approach our customers
• Better customer service

Incentivized

• Securly has reduced our workload managing filters.
• Securly makes it quick to respond to user audit requests.
• Securly is quick to set up.

Incentivized