Camunda vs. DocuWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Camunda
Score 7.8 out of 10
N/A
Camunda is a process orchestration tool designed to help organizations design, automate, and improve any process. Built for business and IT collaboration using BPMN and DMN standards, Camunda aims to enable seamless integration across endpoints to transform mission-critical processes.N/A
DocuWare
Score 8.7 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Pricing
CamundaDocuWare
Editions & Modules
Self-Managed Enterprise
Contact Sales
per year
SaaS Enterprise
Contact Sales
per year
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Offerings
Pricing Offerings
CamundaDocuWare
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CamundaDocuWare
Features
CamundaDocuWare
Customization
Comparison of Customization features of Product A and Product B
Camunda
9.0
1 Ratings
33% above category average
DocuWare
-
Ratings
API for custom integration9.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Camunda
8.0
1 Ratings
7% above category average
DocuWare
-
Ratings
Dashboards8.01 Ratings00 Ratings
Standard reports7.01 Ratings00 Ratings
Custom reports9.01 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Camunda
8.5
2 Ratings
17% above category average
DocuWare
-
Ratings
Process designer9.02 Ratings00 Ratings
Process simulation9.01 Ratings00 Ratings
Business rules engine7.02 Ratings00 Ratings
SOA support9.02 Ratings00 Ratings
Process player9.02 Ratings00 Ratings
Form builder5.02 Ratings00 Ratings
Model execution10.02 Ratings00 Ratings
Business Process Automation
Comparison of Business Process Automation features of Product A and Product B
Camunda
9.0
1 Ratings
27% above category average
DocuWare
-
Ratings
Business Process Modeling9.01 Ratings00 Ratings
Decision Modeling9.01 Ratings00 Ratings
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CamundaDocuWare
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Quixy
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User Ratings
CamundaDocuWare
Likelihood to Recommend
9.0
(4 ratings)
9.0
(6 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
8.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
CamundaDocuWare
Likelihood to Recommend
Camunda
Camunda Platform is well suited for scenarios where there are different stages in a business flow and the flow is driven by user action at each stage. For example placing of an order on an ecommerce platform. Depending on whether user was able to make the payment or not the workflow would go to dispatch or retry stage. Now the retry stage would trigger further actions like sending follow up emails etc. Likewise, dispatch stage would have a different set of actions. Since every order is important and we need to know where it stands, using Camunda Platform is imperative. Camunda Platform might not be a right choice where just a one off thing needs to be done. For example, uploading of product information by user or periodic processing of heavy images by a worker. These are all either one step processes or periodic automated processes where we can track the status without using a business modeler like Camunda Platform.
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DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Pros
Camunda
  • Asynchronous functionality of Camunda Platform and different types of gateways.
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DocuWare
  • OCR is very good
  • Support
  • Ease of use
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Cons
Camunda
  • Camunda expects that you will develop your own user interfaces. This is either a benefit or a barrier depending on your perspective on packaged UI.
  • As an open source vendor, Camunda is under-covered in analyst reports.
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DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew
Camunda
No answers on this topic
DocuWare
Docuware has become a vital part of our organization.
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Usability
Camunda
No answers on this topic
DocuWare
Fairly intuitive for average users.
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Support Rating
Camunda
Camunda provides pretty standard product support offerings.
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DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Alternatives Considered
Camunda
Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
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DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
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Return on Investment
Camunda
  • The positive impact is that we are able to ensure the business process is being followed and that results in orders getting processed successfully leading to customer satisfaction and revenue
  • Another positive impact is that we are able to track any anomalies and any errors in the order flow and retry them so that users don't have a negative experience.
  • A negative point is that it is an overhead to maintain so there is significant engineering effort getting invested there
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DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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ScreenShots

Camunda Screenshots

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