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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canopy Practice Management

    Score7.8 out of 10
    N/ACanopy Practice Management is designed to help accounting firms keep all parties on the same page. It includes essential tools for enabling communication between clients and your team.N/A

    Epic

    Score8.6 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A
    Pricing
    Canopy Practice ManagementEpic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Canopy Practice ManagementEpic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Canopy Practice ManagementEpic
    Considered Both Products
    Canopy
    No answer on this topic
    Epic
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Canopy Practice ManagementEpic
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Canopy Practice Management and Epic
    Feature
    Canopy Practice Management
    -
    Ratings
    Epic
    8.3
    7 Ratings
    10% above category average
    Real-time eligibility verification00 Ratings8.36 Ratings
    Claims management00 Ratings8.36 Ratings
    Coding00 Ratings8.37 Ratings
    Patient billing00 Ratings8.37 Ratings
    Financial Reporting00 Ratings8.36 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Canopy Practice Management and Epic
    Feature
    Canopy Practice Management
    -
    Ratings
    Epic
    7.9
    7 Ratings
    3% above category average
    Rule-based scheduling00 Ratings8.67 Ratings
    Automated appointment reminders00 Ratings10.05 Ratings
    Automated patient check-in00 Ratings7.35 Ratings
    Multi-location support00 Ratings8.66 Ratings
    Calendar interface00 Ratings5.06 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Canopy Practice Management and Epic
    Feature
    Canopy Practice Management
    -
    Ratings
    Epic
    8.6
    7 Ratings
    17% above category average
    Charting / document management00 Ratings9.37 Ratings
    Templates00 Ratings9.37 Ratings
    Patient portal00 Ratings8.67 Ratings
    Mobile/tablet support00 Ratings8.07 Ratings
    Fax integration00 Ratings8.65 Ratings
    Integration with other EMR and PM systems00 Ratings7.37 Ratings
    Workflow automation00 Ratings8.05 Ratings
    Speech recognition00 Ratings10.04 Ratings
    Customization00 Ratings7.67 Ratings
    E-prescribing00 Ratings9.37 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Canopy Practice Management and Epic
    Feature
    Canopy Practice Management
    -
    Ratings
    Epic
    9.5
    7 Ratings
    13% above category average
    HIPAA compliance00 Ratings10.07 Ratings
    Role-based permission levels00 Ratings9.37 Ratings
    Data backups and redundancy00 Ratings9.37 Ratings
    Local mode / networking failsafe00 Ratings9.37 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Canopy Practice Management and Epic
    Feature
    Canopy Practice Management
    -
    Ratings
    Epic
    7.7
    7 Ratings
    2% above category average
    Task tracking00 Ratings7.07 Ratings
    Specialty-specific workflows00 Ratings7.07 Ratings
    Multi-office / multi-physician capabilities00 Ratings9.37 Ratings
    Best Alternatives
    Canopy Practice ManagementEpic
    Small Businesses
    No answers on this topic
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    eClinicalWorks
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Canopy Practice ManagementEpic
    Likelihood to Recommend
    9.0
    (13 ratings)
    8.6
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Canopy Practice ManagementEpic
    Likelihood to Recommend
    Canopy
    If you want to have an all in one solution for managing you clients (from sales lead to loyal client) this is the answer. We rarely have to use other systems to take a client from a lead to completing their taxes or representation case. It's also given us the freedom to switch our business model to focus on value added pricing and shift to be an advisory focused firm. If you want to pump out hundreds of returns and don't care about managing your clients on a long term basis because you're a quantity over quality shop, you may not find value in the software.
    Incentivized
    Read full review
    Epic
    Epic is very good on the medical side and continues improving mental health and dental care. Having integrated telehealth via Zoom was a game-changer. During COVID, it was vital to have telehealth options and to ensure it was completely HIPAA Compliant and easy to document inside their health record.
    Incentivized
    Read full review
    Pros
    Canopy
    • As TheCPATaxProblemSolver, Canopy is a great timesaver in helping me complete IRS Offer In Compromises. An Offer in Compromise (OIC) is an IRS program that allows taxpayers to settle their liabilities for less than the full amount owed.
    • I use analytics contained in the state-of-the-art Canopy tax resolution software to calculate smart recommendations based on each unique case to arrive at the best solution and prepare successful cases.
    • Canopy tax has an all in one practice management software. It features Customer Relationship Management (CRM), Document Management, Workflow Management, as well as Billing and Invoicing
    Incentivized
    Read full review
    Epic
    • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
    • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
    • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
    • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
    • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
    Incentivized
    Read full review
    Cons
    Canopy
    • Connectivity with Outlook for email tracking - the connection is sometimes lost and there is no notification. You just look for your email trail and there is nothing.
    • Electronic signatures for multiple contacts on one document with some fields being optional would be a great help.
    • Being able to see contact transcripts in the client record view versus just the transcript screen would be more efficient.
    Incentivized
    Read full review
    Epic
    • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
    • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.
    Incentivized
    Read full review
    Likelihood to Renew
    Canopy
    No answers on this topic
    Epic
    It is beyond measure the best EHR on the market.
    Incentivized
    Read full review
    Usability
    Canopy
    No answers on this topic
    Epic
    You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
    Incentivized
    Read full review
    Support Rating
    Canopy
    We had to contact the company many times because of the problems we were encountering. They were not helpful in any way
    Incentivized
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    Epic
    The initial training was good but would have been even better had I been more familiar with the system before taking it. I found learning how to deal with Epic while working in the field at the same time was a (pardon the pun) Epic learning curve. I really think there should be a scribe who does the data entry and others can focus on what they do best.
    Incentivized
    Read full review
    In-Person Training
    Canopy
    No answers on this topic
    Epic
    Well-vetted lesson plans that teach you what you need to know for success.
    Incentivized
    Read full review
    Online Training
    Canopy
    No answers on this topic
    Epic
    While not as effective as in-person training, it is still adequate.
    Incentivized
    Read full review
    Implementation Rating
    Canopy
    No answers on this topic
    Epic
    Epic has a regimented implementation process that ensures a successful go-live.
    Incentivized
    Read full review
    Alternatives Considered
    Canopy
    Canopy works efficiently for all the companies, more so the CPA firms and other programs have no such advancement. The existence of an individualized client portal from Canopy is a remarkable step. Canopy records the due dates for a project and checks them when they are near or notifies the user.
    Incentivized
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    Epic
    Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
    Read full review
    Return on Investment
    Canopy
    • We have eliminated our admin position as our tasks are more streamlined.
    • We can support a year-round client demand breaking the season-to-season cash cycle.
    • We're looking to become 100% remote/virtual helping clients all over the country/world within the next 12 months due to this cloud solution.
    Incentivized
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    Epic
    • Being able to track and document all of our services in the same place has made an exceptional improvement in continuity of patient care, both internally across departments (medical/dental/mental health) and externally with specialists and other healthcare organizations on a national scale.
    • Continuous improvements in Data reporting and analytics make tracking and implementing quality improvement measures throughout the year easy.
    • Massive improvements to the ELLA training platform, combined with detailed and interactive training materials for all system areas, make onboarding and staff training much easier!
    Incentivized
    Read full review
    ScreenShots