Carbonite Availability vs. NetApp SnapMirror

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Availability
Score 10.0 out of 10
N/A
Carbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers Carbonite Availability, the now Carbonite supported high availability and data replication product.N/A
NetApp SnapMirror
Score 10.0 out of 10
N/A
NetApp offers SnapMirror, a data replication option.N/A
Pricing
Carbonite AvailabilityNetApp SnapMirror
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite AvailabilityNetApp SnapMirror
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite AvailabilityNetApp SnapMirror
Best Alternatives
Carbonite AvailabilityNetApp SnapMirror
Small Businesses
Hornetsecurity VM Backup
Hornetsecurity VM Backup
Score 8.2 out of 10
Hornetsecurity VM Backup
Hornetsecurity VM Backup
Score 8.2 out of 10
Medium-sized Companies
Cohesity
Cohesity
Score 8.4 out of 10
Cohesity
Cohesity
Score 8.4 out of 10
Enterprises
Cohesity
Cohesity
Score 8.4 out of 10
Cohesity
Cohesity
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite AvailabilityNetApp SnapMirror
Likelihood to Recommend
10.0
(11 ratings)
10.0
(6 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
9.0
(2 ratings)
8.0
(1 ratings)
Support Rating
7.3
(1 ratings)
10.0
(1 ratings)
User Testimonials
Carbonite AvailabilityNetApp SnapMirror
Likelihood to Recommend
Carbonite, an OpenText company
I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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NetApp
NetApp SnapMirror is a no-brainer when it comes to retaining an offsite backup for disaster recovery purposes. The backbone of the product is the Snapshot technology built into NetApp technology. In my experience, the Snapshot/SnapMirror software has been flawless and very dependable. The only piece that I can see adding in the future is potentially connecting SnapMirror to the cloud as an additional backup destination.
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Pros
Carbonite, an OpenText company
  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
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NetApp
  • Seeding is only required initially
  • Replication updates are very swift
  • Traffic can be reduced with network compression
  • It is well integrated with NetApp's SnapCenter backup tool
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Cons
Carbonite, an OpenText company
  • The initial set-up can be challenging in some regard.
  • Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
  • Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.
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NetApp
  • Pro: Stability in storage we have had these in place for 3 years and besides a failed disk, there have been no issues.
  • Pro: Replication options are pretty good
  • Pro: Storage Provisioning as well as a wealth of features that are an additional add-on for competitors
  • Cons: Support is lacking in customer service and being proactive of system alerts and errors
  • Cons: the Learning curve. Easy to make mistakes using the user interface as it does lack functionality.
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Likelihood to Renew
Carbonite, an OpenText company
No answers on this topic
NetApp
Very well versed and a good product to deal with downtime to recover from the failure is pretty good. Also, NetApp's engagement on Incident calls is very professional and humble. I would give a 100% rating to this product as I have been working on this for the past 5 years. It is stable, fast and highly reliable
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Usability
Carbonite, an OpenText company
Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.
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NetApp
It just works 99% of the time. Even if there's a network outage, jobs just pick up after the outage is over. The only reason it's not a 10 is the weakness of the GUI interface for configuration. For me, all configuration has to be done at the command line.
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Support Rating
Carbonite, an OpenText company
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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NetApp
NetApp support has always been great. With the NetApp Auto-support system/web portal, the visibility into your NetApp storage is incredible. There have been times when I've been contacted by them for an issue that I haven't even discovered yet. For example, I received a call 20 minutes after a drive failed in our filer. I hadn't checked my email at that time and therefore didn't see the alert.
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Alternatives Considered
Carbonite, an OpenText company
It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
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NetApp
We chose NetApp's SnapMirror solution primarily because it was already integrated and licensed on our storage platforms. This allowed us to have a very fast implementation time and really allowed us to quickly close the learning gap of our administrators. Not only is NetApp SnapMirror easy to use, but it is also really easy to set up. IBM's product seemed quite difficult to set up and it would have taken our team much more time (which we don't have) to learn that product than NetApp's SnapMirror.
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Return on Investment
Carbonite, an OpenText company
  • From data recovery perspective for customers- Carbonite DoubleTake is a good solution.
  • The honest price for Carbonite DoubleTake and for the ROI -it's a good transaction for the customer.
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NetApp
  • NetApp SnapMirror has allowed us to recover critical data in a timely manner on multiple occasions.
  • We have been able to decrease our RPO objectives.
  • We have been able to decrease our DR costs as well.
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ScreenShots