What users are saying about
23 Ratings
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Score 6.5 out of 100
27 Ratings
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Score 8 out of 100

Likelihood to Recommend

Carbonite Availability

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
Anonymous | TrustRadius Reviewer

VMware SRM

It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
Ravinder Gupta | TrustRadius Reviewer

Pros

Carbonite Availability

  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
John Stalzer | TrustRadius Reviewer

VMware SRM

  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
Anonymous | TrustRadius Reviewer

Cons

Carbonite Availability

  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
Adhir Kamal | TrustRadius Reviewer

VMware SRM

  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
Alejandro Contreras | TrustRadius Reviewer

Likelihood to Renew

Carbonite Availability

No score
No answers yet
No answers on this topic

VMware SRM

VMware SRM 10.0
Based on 1 answer
- easy to set up - easy to protect critical servers in case of disaster
Abhishek Thakor | TrustRadius Reviewer

Usability

Carbonite Availability

Carbonite Availability 8.2
Based on 1 answer
the product UI is user friendly and product is straightforward to use.
Artur Estanqueiro | TrustRadius Reviewer

VMware SRM

VMware SRM 9.0
Based on 1 answer
VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Ravinder Gupta | TrustRadius Reviewer

Support Rating

Carbonite Availability

Carbonite Availability 7.3
Based on 2 answers
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
Anonymous | TrustRadius Reviewer

VMware SRM

VMware SRM 7.0
Based on 2 answers
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Ravinder Gupta | TrustRadius Reviewer

Alternatives Considered

Carbonite Availability

It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point.Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
Anonymous | TrustRadius Reviewer

VMware SRM

Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
Dan Forlano | TrustRadius Reviewer

Return on Investment

Carbonite Availability

  • It has allowed us through DR testing to meet contractual requirements of our major accounts..
  • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.
Ron Sisler Jr | TrustRadius Reviewer

VMware SRM

  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
Dan Forlano | TrustRadius Reviewer

Pricing Details

Carbonite Availability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware SRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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