Carbonite Information Archiving vs. Microsoft Exchange Online Archiving

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
Microsoft Exchange Online Archiving
Score 8.8 out of 10
N/A
Exchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.
$3
per month per user
Pricing
Carbonite Information ArchivingMicrosoft Exchange Online Archiving
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite Information ArchivingMicrosoft Exchange Online Archiving
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite Information ArchivingMicrosoft Exchange Online Archiving
Top Pros
Top Cons
Best Alternatives
Carbonite Information ArchivingMicrosoft Exchange Online Archiving
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite Information ArchivingMicrosoft Exchange Online Archiving
Likelihood to Recommend
7.1
(3 ratings)
8.5
(8 ratings)
Support Rating
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Carbonite Information ArchivingMicrosoft Exchange Online Archiving
Likelihood to Recommend
Carbonite, an OpenText company
Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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Microsoft
Microsoft has a variety of models and tiers available to choose from. Depending on the nature of your firm, you should seek the advice of a specialist. Also, if you're like most people and use Microsoft Office, ask about it. Having the ability to collaborate online while still saving your documents to SharePoint increases your overall productivity.
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Pros
Carbonite, an OpenText company
  • Search
  • Storage need reduction
  • Security
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Microsoft
  • Great granular-level management and backup of all Microsoft 365 mailboxes
  • Content search and investigation of mailboxes without modifying a user's password (without the user knowing)
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Cons
Carbonite, an OpenText company
  • Search language is complex.
  • Easy to miss items if not proficient in search functionality.
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Microsoft
  • Time to restore the mailings
  • To change the characteristics of the archive I need to communicate with the administrator
  • When the administrator eliminates the mail account it also eliminates the archives created
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Support Rating
Carbonite, an OpenText company
They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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Microsoft
No answers on this topic
Alternatives Considered
Carbonite, an OpenText company
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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Microsoft
The Microsoft Exchange Online Archiving tools are the best with multiple Cloud capabilities which enables the smooth running of all the data processing projects and securing entire business data and easy transfer of any data size across the Cloud services. Archiving functions are also the effective ones with great data analytical capability.
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Return on Investment
Carbonite, an OpenText company
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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Microsoft
  • Is included with exchange online plans at no extra cost, so why not use it?
  • Has helped solve some specific user requirements eg auto-delete emails older than a certain age, and auto move emails from certain folders after a period of time.
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ScreenShots