Carbonite Server vs. BDRSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 8.6 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
BDRSuite
Score 8.2 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$6
per year per user
Pricing
Carbonite ServerBDRSuite
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
SaaS
$6
per year per user
Endpoint Backup
$7.5
per year per endpoint
VM Backup
$18
per year per VM
Cloud VM Backup
$30
per year per instance
Server Backup
$60
per month per server
Apps & DB Backup
$60
per year Apps
Offerings
Pricing Offerings
Carbonite ServerBDRSuite
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite ServerBDRSuite
Top Pros
Top Cons
Features
Carbonite ServerBDRSuite
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
21 Ratings
6% above category average
BDRSuite
7.9
49 Ratings
3% below category average
Universal recovery8.37 Ratings8.743 Ratings
Instant recovery8.216 Ratings7.784 Ratings
Recovery verification7.97 Ratings8.044 Ratings
Business application protection10.014 Ratings7.535 Ratings
Multiple backup destinations10.015 Ratings7.836 Ratings
Incremental backup identification10.019 Ratings7.646 Ratings
Backup to the cloud10.020 Ratings7.228 Ratings
Deduplication and file compression7.612 Ratings6.736 Ratings
Snapshots10.010 Ratings8.636 Ratings
Flexible deployment7.99 Ratings7.544 Ratings
Management dashboard7.59 Ratings7.348 Ratings
Platform support7.510 Ratings7.848 Ratings
Retention options7.711 Ratings8.445 Ratings
Encryption8.511 Ratings9.242 Ratings
Best Alternatives
Carbonite ServerBDRSuite
Small Businesses
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.0 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.0 out of 10
Medium-sized Companies
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
Rubrik
Score 9.2 out of 10
Enterprises
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite ServerBDRSuite
Likelihood to Recommend
9.0
(35 ratings)
8.0
(51 ratings)
Likelihood to Renew
4.8
(6 ratings)
6.1
(3 ratings)
Usability
5.5
(1 ratings)
8.4
(49 ratings)
Support Rating
5.5
(2 ratings)
6.9
(8 ratings)
Implementation Rating
6.4
(2 ratings)
8.0
(3 ratings)
User Testimonials
Carbonite ServerBDRSuite
Likelihood to Recommend
Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
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Vembu Technologies
I've been working with nearly every backup program for more than 25 years from small shops to corporations with thousands of users. Vembu BDR [Suite] is a great product for any business, large or small. It is missing a couple of options that maybe the most popular one has but it doesn't prevent protecting your business. When budget is an issue it's by far the best option. Being able to provide it to our clients is an added bonus since that makes it so much easier to manage when everyone is using the same product. When it comes to technical support, I haven't experienced support like Vembu Support in years. They are quick to respond, happy to remotely connect if desired and seem to really understand their product well. Many others I've worked with refuse to help, and send responses that have nothing to do with my question or they simply provide a link to a document and basically tell me to read and figure it out myself. Often that document does not relate to my issue. I've always done my research before contacting support and that kind of response is one of the biggest reasons we decided to look elsewhere and after many trials and deep testing, ultimately switched to Vembu. Vembu has been rock solid, fast, and tech support has been top-notch.

The biggest place I would say that VembuBDR is less appropriate is when you have the desire to backup your physical systems to multiple internal storage devices and want a secondary backup as a safety net and don’t want to risk that the backup itself is corrupt or infected and your only other option is a mirrored copy of that data.

I know they are working hard on adding features and I’m excited to know version 5 is releasing soon.
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Pros
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
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Vembu Technologies
  • Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
  • Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
  • Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.
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Cons
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
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Vembu Technologies
  • Although its interface is simple, a web-only interface for a backup solution isn't recommended as the main interface.
  • Using PostgreSQL as the configuration DB Source is OK. But, the lack of options for the Database isn't OK. Especially on a Windows Environment, admins prefer using a centralized MS SQL Instance, and this is not possible with Vembu.
  • More work needed on SharePoint, Active Directory, and Exchange Restores. All three are critical workloads in almost any infrastructure.
  • Reporting can be greatly improved.
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Likelihood to Renew
Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Vembu Technologies
I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful. We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.
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Usability
Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
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Vembu Technologies
Vembu is a great solution, but it still requires some fine-tuning. The user interface for Managed Service Providers could be more streamlined. Support logs need to provide clearer information about an issue whenever there's a failure. Backup agents should have the ability to automatically update when there's a new version and support should be on-shore during US business hours.
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Support Rating
Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Vembu Technologies
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
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Implementation Rating
Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Vembu Technologies
It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
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Alternatives Considered
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
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Vembu Technologies
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
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Return on Investment
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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Vembu Technologies
  • For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
  • Software cost is lesser thus the money can be invested for other tools/software procurement
  • I don't think there is any negative impact as of now
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ScreenShots

BDRSuite Screenshots

Screenshot of EncryptionScreenshot of SchedulingScreenshot of vm selectionScreenshot of RetentionScreenshot of Multiple Recovery