Carbonite Server vs Vembu BDR Suite | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 67 reviews and ratings

Score 8.1 out of 10

Based on 82 reviews and ratings

Likelihood to Recommend

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.

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Verified User

Administrative Assistant in Information Technology

Financial Services Company, 1-10 employees

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I've been working with nearly every backup
program for more than 25 years from small shops to corporations with thousands of users. Vembu BDR [Suite] is a great product for any
business, large or small. It is missing a couple of options that maybe
the most popular one has but it doesn't prevent protecting your business. When
budget is an issue it's by far the best option. Being able to provide it
to our clients is an added bonus since that makes it so much easier to manage
when everyone is using the same product. When it comes to technical
support, I haven't experienced support like Vembu Support in years. They
are quick to respond, happy to remotely connect if desired and seem to really
understand their product well. Many others I've worked with refuse to
help, and send responses that have nothing to do with my question or they simply provide a link to a
document and basically tell me to read and figure it out myself. Often that document does not relate to my issue. I've
always done my research before contacting support and that kind of response is one
of the biggest reasons we decided to look elsewhere and after many trials and deep testing, ultimately switched to
Vembu. Vembu has been rock solid, fast, and tech support has been top-notch.

The biggest place I would say that VembuBDR is
less appropriate is when you have the desire to backup your physical systems to
multiple internal storage devices and want a secondary backup as a safety net and don’t want to risk that the
backup itself is corrupt or infected and your only other option is a mirrored copy of that data. I know they are working hard on adding features
and I’m excited to know version 5 is releasing soon.

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Datacenter Manager

CSSNWInformation Technology & Services, 1-10 employees

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Feature Rating Comparison

Carbonite Server

Vembu BDR Suite

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.

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Owner

Open Source TailorsInformation Technology and Services, 1-10 employees

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Bare metal system images. These are incredibly flexible, enabling you to do dissimilar hardware restores, local or online backups and restore to VHD
Full, differential and transaction log backups for SQL server, ensuring rapid backup and restore, with maximum storage efficiency.
Incremental backups for files, meaning only the changes which have been made to a file are backed up, dramatically reducing time to backup and increasing storage efficiency.

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Director

CognizantComputer Software, 1-10 employees

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Cons

The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
The Exchange DAG backup should support instead of configuring each exchange server.
Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Although its interface is simple, a web-only interface for a backup solution isn't recommended as the main interface.
Using PostgreSQL as the configuration DB Source is OK. But, the lack of options for the Database isn't OK. Especially on a Windows Environment, admins prefer using a centralized MS SQL Instance, and this is not possible with Vembu.
More work needed on SharePoint, Active Directory, and Exchange Restores. All three are critical workloads in almost any infrastructure.
Reporting can be greatly improved.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Likelihood to Renew

Carbonite Server 4.8

Based on 6 answers

We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 201-500 employees

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Vembu BDR Suite 8.0

Based on 2 answers

I think the product will remain useful for us and as the company keeps improving features it will continue to be relevant and useful.We don't like switching technology much and BDR solutions shouldn't be something that a company replaces every few years., that's why most likely we will keep using it.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Usability

Carbonite Server 5.5

Based on 1 answer

Product needs a lot of improvements in some features like Cloud and Reporting.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Vembu BDR Suite 7.8

Based on 45 answers

Vembu is a great solution, but it still requires some fine-tuning. The user interface for Managed Service Providers could be more streamlined. Support logs need to provide clearer information about an issue whenever there's a failure. Backup agents should have the ability to automatically update when there's a new version and support should be on-shore during US business hours.

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Principal Technologist

Genius Information SystemsComputer Networking, 1-10 employees

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Support Rating

Carbonite Server 5.5

Based on 2 answers

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Vembu BDR Suite 5.9

Based on 4 answers

It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.

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Higher Education, 51-200 employees

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Implementation Rating

Carbonite Server 6.4

Based on 2 answers

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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Vembu BDR Suite 8.0

Based on 2 answers

It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Alternatives Considered

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.

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Realtor

RE/MAX Advantage RedlandsReal Estate, 51-200 employees

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I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.

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System Administrator

Mitchell Humphrey & Co.Information Technology and Services, 11-50 employees

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Return on Investment

While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

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Senior IT Analyst

City of LancasterGovernment Administration, 201-500 employees

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For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
Software cost is lesser thus the money can be invested for other tools/software procurement
I don't think there is any negative impact as of now

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Verified User

Anonymous

Financial Services Company, 51-200 employees

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Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Carbonite Server Editions & Modules

Edition

Power	800.04¹
Ultimate	1,300.08¹

per year

Additional Pricing Details

Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Vembu BDR Suite Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Carbonite Server

Vembu BDR Suite

Carbonite Server

Vembu BDR Suite

Carbonite Server

Vembu BDR Suite

Carbonite Server

Vembu BDR Suite

Carbonite Server

Vembu BDR Suite

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