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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    NetBackup from Cohesity

    Score7.4 out of 10
    N/ANetBackup, currently in version 11, is a data protection and recovery platform that provides security, automation, and management tools for cloud and on-premises workloads.N/A
    Pricing
    Carbonite by OpenTextNetBackup from Cohesity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextNetBackup from Cohesity
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextNetBackup from Cohesity
    Considered Both Products
    OpenText
    Chose Carbonite by OpenText
    We migrated from NetBackup as we wanted to get rid of our Tape library and media used. We also compared with Veeam to replace the Carbonite server backup. We changed our plan, as we needed storage. It is not in our budget. We continued with Carbonite as they are cheaper in …
    Incentivized
    Cohesity
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    Carbonite by OpenTextNetBackup from Cohesity
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and NetBackup from Cohesity
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    NetBackup from Cohesity
    7.4
    19 Ratings
    15% below category average
    Universal recovery10.09 Ratings6.116 Ratings
    Instant recovery3.311 Ratings4.115 Ratings
    Recovery verification9.89 Ratings3.316 Ratings
    Business application protection9.015 Ratings9.917 Ratings
    Multiple backup destinations10.016 Ratings10.017 Ratings
    Incremental backup identification9.821 Ratings10.019 Ratings
    Backup to the cloud9.423 Ratings6.113 Ratings
    Deduplication and file compression9.013 Ratings8.819 Ratings
    Snapshots10.011 Ratings3.317 Ratings
    Flexible deployment8.812 Ratings8.915 Ratings
    Management dashboard8.812 Ratings6.916 Ratings
    Platform support8.813 Ratings8.115 Ratings
    Retention options6.014 Ratings8.015 Ratings
    Encryption9.914 Ratings9.815 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and NetBackup from Cohesity
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    NetBackup from Cohesity
    9.3
    2 Ratings
    9% above category average
    Continuous data protection8.33 Ratings10.02 Ratings
    Replication8.32 Ratings9.82 Ratings
    Operational reporting and analytics6.93 Ratings9.92 Ratings
    Malware protection9.01 Ratings8.01 Ratings
    Multi-location capabilities8.22 Ratings9.92 Ratings
    Ransomware Recovery10.02 Ratings8.12 Ratings
    Best Alternatives
    Carbonite by OpenTextNetBackup from Cohesity
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextNetBackup from Cohesity
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.0
    (19 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    9.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    10.0
    (3 ratings)
    Support Rating
    8.2
    (3 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextNetBackup from Cohesity
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Cohesity
    Veritas NetBackup is well suited for most backups within an organisation. This is from standard filesystem backups to full integrated SQL, Oracle and SAP HANA databases and their associated applications. Where it lacks is point in time recovery, i.e., backups are taken at a specific time and then backed up to either disk or tape, but other backup products allow incremental forever backups that, from the golden copy, allow point in time recovery down to an hour or even a minute. So if that level of granularity is required, then Veritas NetBackup may not be the best product to use.
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Cohesity
    • The activity monitor allows me to easily see if there are issues with backup jobs or the environment.
    • Community support for NBU is very good. I've been able to research issues with ease and find other users that have been in similar situations.
    • Policy management for backups is very easy and there are lots of options.
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Cohesity
    • Admin console
    • SAP HANA application Templates should also be introduced instead of scripting
    • SAP MAXDB application template should also be introduced
    • Tape Management need improvement
    • MOBILE connectivity is missing
    • Admin console is so simple it should be more funcky or stylish
    • Small database should also be considered for backup
    Incentivized
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    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    Cohesity
    Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Cohesity
    There is a slight learning curve depending on what you wish to back up. However, as a whole it is fairly easy to use. The reporting of backups gives peace of mind to ensure data is protected. The GUI is intuitive and easy to find the correct areas you need to perform various functions. Recovery is also done via a GUI that is extremely easy to use and select the backup you wish to recover.
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Cohesity
    Support is pretty good but it is split between America and outsourced companies so it is hit or miss sometimes. I have actually had to argue with the outsourced support as they sometimes have no practical experience using the software which makes troubleshooting difficult when they have no practical experience using the system.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Cohesity
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Cohesity
    CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
    Incentivized
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    Contract Terms and Pricing Model
    OpenText
    No answers on this topic
    Cohesity
    Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive.
    licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
    Incentivized
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    Professional Services
    OpenText
    No answers on this topic
    Cohesity
    Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
    Comprehensive 24x7 monitoring, management and support of your backup and archiving environments.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Cohesity
    • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
    • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
    Incentivized
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    ScreenShots