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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    LibreOffice

    Score9 out of 10
    N/ALibreOffice is a free and open-source Office Suite from The Document Foundation, presented as the successor to OpenOffice.org. The suite includes Writer (word processing), Calc (spreadsheets), Impress (presentations), Draw (vector graphics and flowcharts), Base (databases), and Math (formula editing).

    $0

    free and open source under the Mozilla Public License v2.0

    Pricing
    Carbonite by OpenTextLibreOffice
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextLibreOffice
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextLibreOffice
    Considered Both Products
    OpenText
    No answer on this topic
    The Document Foundation
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    92%
    Implementation went as expected
    12 Answers
    Features
    Carbonite by OpenTextLibreOffice
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and LibreOffice
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    2% above category average
    LibreOffice
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and LibreOffice
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    LibreOffice
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite by OpenTextLibreOffice
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextLibreOffice
    Likelihood to Recommend
    8.9
    (49 ratings)
    9.0
    (33 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    9.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    9.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.2
    (3 ratings)
    7.3
    (6 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextLibreOffice
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    The Document Foundation
    If you're working with numbers, LibreOffice doesn't get in your way and try to make changes as it sees fit, forcing you to repeatedly go back and undo processes you didn't want, didn't ask for, and that have no place in the document you are trying to produce. All I want to do is assemble the data, process it for the task at hand, and then print it for distribution. LibreOffice allows me to do that.
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    The Document Foundation
    • Tools like speeling, grammar, and thesaurus are super fast and intuitive
    • Read-only content can be created by adding a section and password
    • The right-click menus are very intuitive and change on the fly with what is needed depending on the content and situation
    • Documents can be saved natively as *.docx or *.xlsx
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    The Document Foundation
    • It doesn't provide all the functions it should with a paid subscription.
    • There are features that are only available with Premium and I have premium and they are still not available.
    • Paying for the premium version doesn't provide additional services than free version
    • Customer service is nonresponsive and has been nonresponsive for years even prior to COVID.
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    The Document Foundation
    We use it consistently and have a lot of documents in the OpenDocument format so it will be necessary to use LibreOffice or a compatible product such as Openoffice in the future to be able to open these files. Because the license fee for Libreoffice is zero it is not very costly to keep using it - the costs are mostly for keeping it installed on the office PCs and regularly updated, and solving employee issues with the user support.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    The Document Foundation
    For all of the reasons in the foregoing evaluation. Its menus are clean, intuitive and straightforward. Any function I need to use can be accessed via keystrokes, without having to stop, move my hand to the mouse, deal with it, and then get back to the keyboard to proceed. It helps me keep my mind on my work and not worry about dealing with the mouse all the time.
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    The Document Foundation
    Libreoffice is a desktop app not requiring any server part so it is always available when the PC is working normally. Installing it on another machine if one PC fails is very quick and easy. This is a non-issue.
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    The Document Foundation
    For big/imported tables or text documents with images loaded from the internet it is sometimes getting very slow, RAM and CPU intensive, and sometimes even hangs due to some memory leaks or other bugs. This is a long-term problem and is still not resolved perfectly.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    The Document Foundation
    Support is not officially offered. However, you can find answers to any usage questions or trouble-shooting online easily, typically starting with a Google search. (I believe that all forums / tips for OpenOffice apply equally to LibreOffice, and vice versa.) While Microsoft Office, for example, officially includes support, I find that typically you end up going to a Google search in any case. So, this is not really a downside. However, in all these cases, you end up doing a lot of figuring things out for yourself.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    The Document Foundation
    Generally easy to perform, issues are how to ensure regular automatic updates on Mac OS X. Fortunatly we have only a few machines with OS X run by management and we can do these updates manually occasionally. Windows updates are quite easy with the support of third party software such as Ninite or Chocolatey, and Linux updates are super-easy thanks to the package manager (apt-get).
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    The Document Foundation
    I think it is fair to say this:
    • If you are looking for a well-rounded, GNU-licensed product that will encompass word processing, spreadsheets, presentations, and database then LibreOffice is probably all you need.
    • For online collaboration, links with cloud storage, and more robust support, Microsoft Office 365 and Google Docs are probably what you or your organization needs.
    • LibreOffice is at its best for regular document creation and spreadsheet management. It is more cumbersome when it comes to fonts but also when it comes to linkages with cloud-based services. It is there, but you need some more computer knowledge to make it work.
    • There are other free alternatives, most notably Apache Open Office, which is also a very good alternative if you do not like LibreOffice.
    Having said that, I honestly think off-line computers or laptops used off-site can certainly benefit from having LibreOffice installed.
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    The Document Foundation
    With more users using it in the company there are more cases when a simultaneous editing of the same document is needed and this feature is lacking in Libreoffice even though the files concerned are shared and synced by some solution (we use ownCloud). Google Docs or MS Office365 via Sharepoint/Onedrive offer a better function for this.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    The Document Foundation
    • I am able to quickly create and edit word processing documents and spreadsheets which are for all intents and purposes equivalent to documents I could create and edit in other tools such as Microsoft Office and Google Docs/Sheets.
    • Lack of an online portal for sharing documents necessitates the use of Google Sheets for automation/integration. Ideal would be an all-in-one solution.
    • Having open-source software that provides common functionality eliminates the need for expensive licenses.
    • Lack of dedicated support is negligible. Most issues can be resolved using online search.
    Incentivized
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