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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Veeam Data Cloud for Azure

    Score7.9 out of 10
    N/AVeeam Data Cloud supports Azure resilience, combining SaaS-based backup with built-in immutability and automated management. Purpose-built for cloud workloads, it unifies organizations' data protection strategy into a solution that simplifies recovery, secures critical data against threats, and keeps costs clear and predictable. One platform, full coverage: Policy-automated protection that's purpose-built for Azure and unified with other apps, services and data. Resilient by…

    $42

    Pricing
    Carbonite by OpenTextVeeam Data Cloud for Azure
    Editions & Modules
    No answers on this topic
    Veeam Data Cloud for Microsoft Azure
    42 per TB
    BYOL edition (Hybrid-/multi-cloud)
    VUL Portable licensing
    Backup and recover anything, anywhere via Veeam Universal License for any supported workload – cloud, virtual and physical – interchangeably
    Offerings
    Pricing Offerings
    Carbonite by OpenTextVeeam Data Cloud for Azure
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextVeeam Data Cloud for Azure
    Considered Both Products
    OpenText
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    38 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    97%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    37 Answers
    Features
    Carbonite by OpenTextVeeam Data Cloud for Azure
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Veeam Data Cloud for Azure
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    2% above category average
    Veeam Data Cloud for Azure
    8.3
    38 Ratings
    4% below category average
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings9.038 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings8.038 Ratings
    Encryption9.914 Ratings8.034 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Veeam Data Cloud for Azure
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Veeam Data Cloud for Azure
    9.0
    22 Ratings
    13% above category average
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings9.022 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Carbonite by OpenText and Veeam Data Cloud for Azure
    Feature
    Carbonite by OpenText
    -
    Ratings
    Veeam Data Cloud for Azure
    8.3
    32 Ratings
    3% below category average
    SaaS Product Integration00 Ratings9.022 Ratings
    Multiple Data Restoration Options00 Ratings7.027 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings9.030 Ratings
    Best Alternatives
    Carbonite by OpenTextVeeam Data Cloud for Azure
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Veeam Data Cloud for Microsoft 365
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextVeeam Data Cloud for Azure
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.0
    (39 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    9.1
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    8.5
    (38 ratings)
    Support Rating
    8.2
    (3 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite by OpenTextVeeam Data Cloud for Azure
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Veeam Software
    For our purposes I can't particularly find any shortcomings of Veeam Backup for Azure. It has been working well for our needs for a few years now. Maybe for someone with a larger cloud footprint or more complex needs, or maybe someone who wants to be able to deploy and configure the appliance using infrastructure as code it may not be as practical.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Veeam Software
    • Reduce storage costs and minimizing the impact on network consuption.
    • Veaam Backup for Azure provides application-aware backups for Microsoft SQL Server, ensuring that our data is backed up and available for recovery correctly.
    • Replication: Veeam Backup for Azure helps us to replicate our workloads to another Azure region or on-premises environment for disaster recovery purposes and compliance needs.
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Veeam Software
    • Documentation around service account permissions was a little sparse when we implemented it
    • It's sometimes hard to get the reason behind a (rare) job failure without going into logs
    • The UI around snapshots and backups could do with some clarity around the restore points that will be available
    Incentivized
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    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    Veeam Software
    Plainly, the product just works. I don't have to babysit it.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Veeam Software
    It was so easy that you thought it wasn't working. Once you saw data and was able to recover it or do a restore with the product those beliefs in the system went to the roof. Once you get a product that does everything you want it to do, you will give it it's props.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Veeam Software
    Great support team!
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Veeam Software
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Veeam Software
    Backup Exec was a very clunky application and took forever to backup to and restore from. We would backup to SSD external hard drives from a flash array, but the process still took forever to finish. Sending our data to the Azure blob storage via Veeam is a faster and more secure process than saving to the external hard drives with Backup Exec.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Veeam Software
    • We have had fast recovery of documents when needed; sub 10 minutes from start of restore to complete and in the users hands
    • Easily a value add for backing up files outside of the given Microsoft retention period; piece of mind
    • Easy tool to use with minimal training required to use it and set up backups
    • When you do change your cloud licensing it does require manual intervention to update backup data requirements. if the business makes changes then your backup person may not know to make these changes
    Incentivized
    Read full review
    ScreenShots