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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    CareCloudTrello
    Editions & Modules
    No answers on this topic
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    CareCloudTrello
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    CareCloudTrello
    Considered Both Products
    CareCloud
    No answer on this topic
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    83 Answers
    Features
    CareCloudTrello
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and Trello
    Feature
    CareCloud
    8.0
    1 Ratings
    7% above category average
    Trello
    -
    Ratings
    Claims management8.01 Ratings00 Ratings
    Patient billing8.01 Ratings00 Ratings
    Financial Reporting8.01 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and Trello
    Feature
    CareCloud
    8.0
    1 Ratings
    4% above category average
    Trello
    -
    Ratings
    Multi-location support8.01 Ratings00 Ratings
    Calendar interface8.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and Trello
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    Trello
    -
    Ratings
    Charting / document management9.01 Ratings00 Ratings
    Templates9.01 Ratings00 Ratings
    Mobile/tablet support5.01 Ratings00 Ratings
    Customization9.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and Trello
    Feature
    CareCloud
    8.7
    1 Ratings
    5% above category average
    Trello
    -
    Ratings
    HIPAA compliance9.01 Ratings00 Ratings
    Role-based permission levels8.01 Ratings00 Ratings
    Data backups and redundancy9.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and Trello
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    Trello
    -
    Ratings
    Task tracking7.01 Ratings00 Ratings
    Specialty-specific workflows8.01 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of CareCloud and Trello
    Feature
    CareCloud
    -
    Ratings
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management00 Ratings9.5223 Ratings
    Resource Management00 Ratings9.2186 Ratings
    Gantt Charts00 Ratings7.374 Ratings
    Scheduling00 Ratings8.8169 Ratings
    Workflow Automation00 Ratings8.1143 Ratings
    Team Collaboration00 Ratings8.8219 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings
    Document Management00 Ratings8.2160 Ratings
    Email integration00 Ratings7.4147 Ratings
    Mobile Access00 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings8.989 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of CareCloud and Trello
    Feature
    CareCloud
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates00 Ratings7.250 Ratings
    Invoicing00 Ratings6.643 Ratings
    Project & financial reporting00 Ratings6.859 Ratings
    Integration with accounting software00 Ratings5.845 Ratings
    Best Alternatives
    CareCloudTrello
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudTrello
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (61 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (81 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CareCloudTrello
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    CareCloud
    No answers on this topic
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    CareCloud
    No answers on this topic
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    CareCloud
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    CareCloud
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    CareCloud
    No answers on this topic
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    CareCloud
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Implementation Rating
    CareCloud
    No answers on this topic
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    CareCloud
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    CareCloud
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots