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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    Zoho Projects

    Score8 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    CareCloudZoho Projects
    Editions & Modules
    No answers on this topic
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    CareCloudZoho Projects
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    CareCloudZoho Projects
    Considered Both Products
    CareCloud
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    57%
    Implementation went as expected
    4 Answers
    Features
    CareCloudZoho Projects
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and Zoho Projects
    Feature
    CareCloud
    8.0
    1 Ratings
    7% above category average
    Zoho Projects
    -
    Ratings
    Claims management8.01 Ratings00 Ratings
    Patient billing8.01 Ratings00 Ratings
    Financial Reporting8.01 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and Zoho Projects
    Feature
    CareCloud
    8.0
    1 Ratings
    4% above category average
    Zoho Projects
    -
    Ratings
    Multi-location support8.01 Ratings00 Ratings
    Calendar interface8.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and Zoho Projects
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    Zoho Projects
    -
    Ratings
    Charting / document management9.01 Ratings00 Ratings
    Templates9.01 Ratings00 Ratings
    Mobile/tablet support5.01 Ratings00 Ratings
    Customization9.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and Zoho Projects
    Feature
    CareCloud
    8.7
    1 Ratings
    5% above category average
    Zoho Projects
    -
    Ratings
    HIPAA compliance9.01 Ratings00 Ratings
    Role-based permission levels8.01 Ratings00 Ratings
    Data backups and redundancy9.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and Zoho Projects
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    Zoho Projects
    -
    Ratings
    Task tracking7.01 Ratings00 Ratings
    Specialty-specific workflows8.01 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of CareCloud and Zoho Projects
    Feature
    CareCloud
    -
    Ratings
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management00 Ratings7.520 Ratings
    Resource Management00 Ratings7.019 Ratings
    Gantt Charts00 Ratings6.517 Ratings
    Scheduling00 Ratings5.518 Ratings
    Workflow Automation00 Ratings6.014 Ratings
    Team Collaboration00 Ratings7.520 Ratings
    Support for Agile Methodology00 Ratings6.35 Ratings
    Support for Waterfall Methodology00 Ratings8.011 Ratings
    Document Management00 Ratings6.016 Ratings
    Email integration00 Ratings6.016 Ratings
    Mobile Access00 Ratings5.018 Ratings
    Timesheet Tracking00 Ratings7.519 Ratings
    Change request and Case Management00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of CareCloud and Zoho Projects
    Feature
    CareCloud
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Quotes/estimates00 Ratings5.55 Ratings
    Invoicing00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings6.55 Ratings
    Integration with accounting software00 Ratings3.013 Ratings
    Best Alternatives
    CareCloudZoho Projects
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudZoho Projects
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (3 ratings)
    Usability
    -
    (0 ratings)
    5.6
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    CareCloudZoho Projects
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    CareCloud
    No answers on this topic
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    CareCloud
    No answers on this topic
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    CareCloud
    No answers on this topic
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    CareCloud
    No answers on this topic
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    CareCloud
    No answers on this topic
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.