Likelihood to Recommend Cartus MovePro 360 is an excellent service which can be use by the customer for the variety of purpose. Some of the best suite scenarios where it is a key holder are : 1. It provide the best opportunity for those who are working on Cloud and API framework. 2. It can be used where the approach for the building of the product is solution based and where design thinking is involved in making the product. 3. The functionality is very flexible and core related ,so it can be molded down in any of the projects with ease as per the requirement. In some cases ,though its so much helpful-: 1. The authorization process is sometimes very time taking and complex ,so those areas where authorization is the nucleus of the theme, its not well suited at all. 2. Expatriate capabilities are not up to the mark ,so projects related to it find it difficult to use.
Read full review I'd say if you had someone who wasn't educated on how
Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company
Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
Read full review Pros It gives the real time multi channel access to its clients. Predicts the business logic based on certain inputs provided It also provides the overview of the comprehensive program. It supports and provides API framework too. Read full review Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect. On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information. Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken. Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile. Read full review Cons The advanced informative analytics program offered by them is little complex to understand and it can be improved so that it can be understood by the client with ease. Though ,it supports Multilanguage capabilities ,but sometimes the translation is not perfect . Its agile development program does not respond quickly to change as other services available in the market. Read full review You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate. The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate. Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file. Read full review Likelihood to Renew Service has been fantastic. We will continue to use OnPay and continue to recommend it to other businesses.
Read full review Usability OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your
Payroll , print reports, etc. If your
Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your
Payroll .
Read full review Reliability and Availability OnPay immediately responds to any of my inquiries.
Read full review Performance No complaints on OnPay's integration with
Xero .
Read full review Support Rating OnPay is very quick and somewhat thorough on providing support to questions we have had, particularly in respond to letters received from the IRS where we needed clarification (and piece-of-mind) that we were paying the proper state and federal taxes and that they were being calculated correctly. However, some of this feedback would not have been needed if OnPay were to send a summary email, perhaps quarterly, summarizing the payments that have been made. While it is possible to find out this information of the website, it is sometimes hard to navigate to the correct location if you are not conversant with tax language and know exactly what you are looking for and where to find it.
Read full review Implementation Rating Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Read full review Alternatives Considered Well cartus MovePro 360 is one way dominant trait of the market with services it offers to its clients: Some of the unique features ,that it stands alone to its competitors are : 1. Best services of API and cloud framework. 2. The Multi language capability feature is an add on. 3. Solution oriented design approach. 4. Innovation is always user driven and inclined to client side. 5. Multi channel access and that too real time.
Read full review OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than
When I Work . My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
Read full review Scalability OnPay works.
Read full review Return on Investment The multi language capabilities of MovePro 360 has enabled the customer to interact with foreign client ,that's the best ROI of it. Its prediction on business logic is tremendously good and offers a variety of feature to the customers Overall ,they need to work on there client side approach related to the API framework and cloud based service s which sometimes have a bad impact on the minds of the customer. Read full review Cut our payroll fees by more than half of what was being paid to CPA firm Save time in dealing with CPA firm for payroll returns and filing Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used Read full review ScreenShots