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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaseWare

    Score9 out of 10
    N/ACaseware is a global provider of cloud-enabled audit, financial reporting and data analytics solutions for accounting firms, corporations and government regulators. Caseware’s tools and platforms help customers in 130 countries.N/A

    Oracle CPQ

    Score5.5 out of 10
    N/AOracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

    $240

    per month per user

    Pricing
    CaseWareOracle CPQ
    Editions & Modules
    No answers on this topic
    CPQ Pricing
    $240.00
    per month per user
    Offerings
    Pricing Offerings
    CaseWareOracle CPQ
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CaseWareOracle CPQ
    CPQ
    Comparison of CPQ features of CaseWare and Oracle CPQ
    Feature
    CaseWare
    -
    Ratings
    Oracle CPQ
    6.7
    18 Ratings
    26% below category average
    Quote sharing/sending00 Ratings7.017 Ratings
    Product configuration00 Ratings8.017 Ratings
    Configuration options00 Ratings8.017 Ratings
    Pricing rules00 Ratings7.016 Ratings
    Price adjustment00 Ratings5.017 Ratings
    Purchase history and open contracts00 Ratings6.016 Ratings
    Guided selling/Sales portal00 Ratings7.016 Ratings
    CPQ reporting & analytics00 Ratings7.017 Ratings
    CPQ-CRM integration00 Ratings7.015 Ratings
    Attachments to quotes00 Ratings5.017 Ratings
    Order capturing00 Ratings7.07 Ratings
    Best Alternatives
    CaseWareOracle CPQ
    Small Businesses
    No answers on this topic
    QuoteWerks
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    QuoteWerks
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Agentforce Revenue Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaseWareOracle CPQ
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.0
    (45 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (26 ratings)
    Usability
    -
    (0 ratings)
    3.0
    (8 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.0
    (6 ratings)
    User Testimonials
    CaseWareOracle CPQ
    Likelihood to Recommend
    Caseware International Inc.
    CaseWare Cloud has made it much easier to manage our practice. We use CaseWare Working Papers and the SmartSync Server for all our GIFI and Compilation engagements, and it has provided many efficiencies when working on these engagements. It has also proved to be very useful when tracking time and billing our personal tax clients. We are able to keep relevant info for all our clients under the entities section, which has allowed us to maintain a high level of client service. I would recommend CaseWare Cloud and Time to anyone looking for tools to help manage their practice.
    Incentivized
    Read full review
    Oracle
    I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
    Incentivized
    Read full review
    Pros
    Caseware International Inc.
    • Invoicing is very simple and highly customizable.
    • CaseWare Time is easy to use and it is convenient to have the ability to set billing rates for individual staff and time codes.
    • The memo section for entities allows us to include detailed notes and relevant info for clients in a space that is convenient to access.
    Incentivized
    Read full review
    Oracle
    • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
    • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
    • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
    Incentivized
    Read full review
    Cons
    Caseware International Inc.
    • Under the list of entities, it is not possible to show or search phone numbers. In order to do this, we had to manually move all of our client phone numbers from each entity to their corresponding contact. It would be much more convenient if there was a way to export phone numbers from entities to contacts, or if you could simply search phone numbers from the entities screen.
    Incentivized
    Read full review
    Oracle
    • Significant setup time, cost, and maintenance. We have to use an implementation partner
    • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
    • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
    Incentivized
    Read full review
    Likelihood to Renew
    Caseware International Inc.
    No answers on this topic
    Oracle
    So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
    Incentivized
    Read full review
    Usability
    Caseware International Inc.
    No answers on this topic
    Oracle
    The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
    Incentivized
    Read full review
    Reliability and Availability
    Caseware International Inc.
    No answers on this topic
    Oracle
    Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
    Read full review
    Performance
    Caseware International Inc.
    No answers on this topic
    Oracle
    It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
    Read full review
    Support Rating
    Caseware International Inc.
    No answers on this topic
    Oracle
    Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
    Read full review
    In-Person Training
    Caseware International Inc.
    No answers on this topic
    Oracle
    They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
    Read full review
    Implementation Rating
    Caseware International Inc.
    No answers on this topic
    Oracle
    It was a much more technical implementation than we thought. It involved much more code.

    Future releases have made and will make administering the tool easier.

    EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

    The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

    Having a dedicated team (in-house) for implementation is key
    Read full review
    Alternatives Considered
    Caseware International Inc.
    We researched similar products from Wolters Kluwer before making our purchase. We felt the features in CaseWare Cloud were better suited to our needs. Our previous experience with CaseWare and our desire to continue using CaseWare Working Papers is the main reason we made the decision to choose CaseWare Cloud.
    Incentivized
    Read full review
    Oracle
    Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
    Read full review
    Return on Investment
    Caseware International Inc.
    • Increased accuracy of billing
    • Better time management
    • Secure storage of CaseWare Working Papers files
    • Effective client management
    Incentivized
    Read full review
    Oracle
    • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
    • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
    • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
    Read full review
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