TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Caspio

    Score9.5 out of 10
    N/ACaspio is a low-code platform for building custom business applications — the databases, portals, dashboards, and workflow tools organizations use to run daily operations. Users describe the application they need, and the platform generates the data model, interface, and user roles as a secure, deployed application that the organization fully owns, without requiring code maintenance. According to the vendor, Caspio holds independently audited HIPAA, SOC 2 Type II, and GDPR compliance…

    $300

    per month

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
    Pricing
    CaspioServiceNow App Engine
    Editions & Modules
    TEAM
    $300
    per month
    BUSINESS
    $600
    per month
    ENTERPRISE
    Contact Sales
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CaspioServiceNow App Engine
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details> All plans include unlimited users. > Caspio offers a 10% discount to non-profits, NGOs, and customers in qualifying countries. > Compliance plans support strict regulatory requirements: HIPAA; FERPA; PCI DSS Level 1; VPAT 2.0/Section 508; GDPR; EU-US Privacy Shield; SOC 2 Type II; ISO 9001, 27001; CSA Star Level 1, 2 & 3; 3D Secure 2. > Project consultations for planning and customization, in-depth online help, how-to videos and instructor-led training. > Pricing plans designed for teams of all sizes. Discount for annual pricing.—
    More Pricing Information
    Community Pulse
    CaspioServiceNow App Engine
    Considered Both Products
    Caspio
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    CaspioServiceNow App Engine
    Low-Code Development
    Comparison of Low-Code Development features of Caspio and ServiceNow App Engine
    Feature
    Caspio
    8.4
    3 Ratings
    0% below category average
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    Visual Modeling7.02 Ratings7.312 Ratings
    Drag-and-drop Interfaces7.03 Ratings8.411 Ratings
    Platform Security9.43 Ratings8.412 Ratings
    Platform User Management7.93 Ratings8.012 Ratings
    Reusability9.73 Ratings8.411 Ratings
    Platform Scalability9.33 Ratings8.312 Ratings
    Best Alternatives
    CaspioServiceNow App Engine
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaspioServiceNow App Engine
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.4
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CaspioServiceNow App Engine
    Likelihood to Recommend
    Caspio
    Contact forms are incredibly easy to build and customize, as are most other kinds of more involved forms. Forms allow html input and can be designed in a number of ways. It's helpful if you know some HTML. JavaScript knowledge can add advanced options, but is not necessary for the most common uses. The company used to call itself "No-Code," but has changed to say "Low Code," which is much more accurate.
    Incentivized
    Read full review
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Pros
    Caspio
    • Caspio is an online database platform. It allows one to create multiple tables and views to be stored via the web. Tables can be configured to not only hold data but also to hold files like Word docs and images.
    • Caspio is great at creating online forms and reports. It allows the user to create forms to capture, update data, whether it's password protected or just a simple form.
    • As a database platform, one can create online tables and forms linking multiple tables and views to each other. I would say it is the Microsoft Access of the online platforms.
    • The system is very easy. Wizards allow one to create forms, tables, and datapages. Since the platform is online, you may access your database anywhere.
    Incentivized
    Read full review
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Cons
    Caspio
    • Pricing for additional storage could be a bit more competitive
    • The builder wizard is helpful, however there could be a tutorial for first time users
    • Calendar pdf exports would be usefull
    Incentivized
    Read full review
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Likelihood to Renew
    Caspio
    We are committed to Caspio Bridge. We could migrate to another product, but we would not be able to do so quickly. I estimate that we would need about a year (maybe more) to convert all of our forms and processes if we were to switch to some other product
    Incentivized
    Read full review
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    Caspio
    No answers on this topic
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Reliability and Availability
    Caspio
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Support Rating
    Caspio
    I've had some instances where my team and I discovered a bug in Caspio. We alerted the company, and the bug was fixed in the next regular update of the software. The few times that I've had to contact support, it was a pretty good experience. They're not terribly quick to respond and take action, but they don't ignore you, either.
    Incentivized
    Read full review
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Implementation Rating
    Caspio
    No answers on this topic
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Alternatives Considered
    Caspio
    GroupHigh is so frustrating to use. It is constantly changing the way you can search for bloggers, and we can never find exactly what we are looking for
    Incentivized
    Read full review
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Scalability
    Caspio
    No answers on this topic
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    Caspio
    • Positive impact of easy of adding new varieties.
    • Positive impact of having new emails added directly to email list through Zapier.
    • Positive impact on increasing productivity of our staff.
    Incentivized
    Read full review
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    ScreenShots

    Caspio Screenshots

    Screenshot of Caspi AI App BuilderScreenshot of Caspio Flex ApplicationsScreenshot of Caspio DesignerScreenshot of Caspio OverviewScreenshot of Caspio Triggered ActionsScreenshot of Caspio Valut