TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Caterease

    Score7.2 out of 10
    N/AN/A

    $85

    per month

    GoFundMe Pro

    Score6.9 out of 10
    N/AGoFundMe Pro is nonprofit fundraising software designed to help organizations fundraise in any way they want, wherever they want. GoFundMe Pro aims to unlock new opportunities to inspire giving, reach broader audiences, and drive greater impact. GoFundMe states they have supported over $40 billion in giving since 2010.N/A
    Pricing
    CatereaseGoFundMe Pro
    Editions & Modules
    Express
    $85
    per month
    Standard
    $125
    per month
    Professional
    $165
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CatereaseGoFundMe Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPrices are available at a 20% discount if billed annually.—
    More Pricing Information
    Community Pulse
    CatereaseGoFundMe Pro
    Considered Both Products
    Caterease
    No answer on this topic
    GoFundMe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    24 Answers
    Best Alternatives
    CatereaseGoFundMe Pro
    Small Businesses
    No answers on this topic
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    No answers on this topic
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatereaseGoFundMe Pro
    Likelihood to Recommend
    7.5
    (3 ratings)
    7.6
    (53 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.9
    (3 ratings)
    User Testimonials
    CatereaseGoFundMe Pro
    Likelihood to Recommend
    Caterease
    Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
    Incentivized
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    GoFundMe
    Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
    Incentivized
    Read full review
    Pros
    Caterease
    • Quick updates to contracts/files
    • Great integrations available
    • Report generation
    Incentivized
    Read full review
    GoFundMe
    • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
    • It's easy to build a great looking fundraising page
    • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
    Incentivized
    Read full review
    Cons
    Caterease
    • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
    • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
    • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
    • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
    Incentivized
    Read full review
    GoFundMe
    • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
    • Slow to roll out some donor payment options like Venmo.
    • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
    Incentivized
    Read full review
    Usability
    Caterease
    No answers on this topic
    GoFundMe
    VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
    Incentivized
    Read full review
    Support Rating
    Caterease
    I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
    Incentivized
    Read full review
    GoFundMe
    Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
    Incentivized
    Read full review
    Alternatives Considered
    Caterease
    I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
    Incentivized
    Read full review
    GoFundMe
    I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
    Read full review
    Return on Investment
    Caterease
    • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
    • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
    • It's nice to be able to generate contracts fairly quickly for clients
    Incentivized
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    GoFundMe
    • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
    Incentivized
    Read full review
    ScreenShots

    GoFundMe Pro Screenshots

    Screenshot of the Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Studio: Users can create conversion-optimized campaigns through stories that inspire support.Screenshot of Live Events: Power events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of an Embedded Donation Form: Maximizes conversion and revenue on websites.Screenshot of Peer-to-Peer: This mobilizes supporters and gives them the tools to fundraise for a cause on their own.