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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.3 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A
    Pricing
    CelonisMicrosoft Dynamics SL
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CelonisMicrosoft Dynamics SL
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.—
    More Pricing Information
    Community Pulse
    CelonisMicrosoft Dynamics SL
    Considered Both Products
    Celonis
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    184 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    129 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    184 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    88 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    141 Answers
    No answers on this topic
    Features
    CelonisMicrosoft Dynamics SL
    Process Mining
    Comparison of Process Mining features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    8.1
    49 Ratings
    6% below category average
    Microsoft Dynamics SL
    -
    Ratings
    Data Connection8.649 Ratings00 Ratings
    Process Discovery8.745 Ratings00 Ratings
    Visual Process Representation7.646 Ratings00 Ratings
    Process Variants8.446 Ratings00 Ratings
    Performance Metrics7.946 Ratings00 Ratings
    Process Mining Algorithms8.744 Ratings00 Ratings
    Root Cause Investigation7.344 Ratings00 Ratings
    Process Optimization8.346 Ratings00 Ratings
    What-if Analysis7.532 Ratings00 Ratings
    Process Compliance and Audit7.940 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    Pay calculation00 Ratings9.62 Ratings
    Direct deposit files00 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    6.0
    6 Ratings
    23% below category average
    API for custom integration00 Ratings6.06 Ratings
    Plug-ins00 Ratings6.04 Ratings
    Security
    Comparison of Security features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    8.7
    10 Ratings
    3% above category average
    Single sign-on capability00 Ratings7.49 Ratings
    Role-based user permissions00 Ratings10.09 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    Dashboards00 Ratings8.06 Ratings
    Standard reports00 Ratings8.010 Ratings
    Custom reports00 Ratings8.010 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    Accounts payable00 Ratings6.011 Ratings
    Accounts receivable00 Ratings6.08 Ratings
    Global Financial Support00 Ratings6.02 Ratings
    Primary and Secondary Ledgers00 Ratings6.63 Ratings
    Journals and Reconciliations00 Ratings3.04 Ratings
    Configurable Accounting00 Ratings8.03 Ratings
    Standardized Processes00 Ratings6.03 Ratings
    Inventory Management
    Comparison of Inventory Management features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    Inventory tracking00 Ratings5.06 Ratings
    Location management00 Ratings6.03 Ratings
    Order Management
    Comparison of Order Management features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    6.2
    4 Ratings
    25% below category average
    Pricing00 Ratings6.03 Ratings
    Order entry00 Ratings3.04 Ratings
    Credit card processing00 Ratings7.02 Ratings
    Cost of goods sold00 Ratings7.03 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    Billing Management00 Ratings6.02 Ratings
    Cash and Asset Management00 Ratings7.33 Ratings
    Travel & Expense Management00 Ratings5.01 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings6.32 Ratings
    Period Close00 Ratings6.04 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    Budgeting and Forecasting00 Ratings7.33 Ratings
    Project Costing00 Ratings6.33 Ratings
    Cost Capture00 Ratings2.12 Ratings
    Capital Project Management00 Ratings8.01 Ratings
    Project Revenue Recognition00 Ratings2.01 Ratings
    Grants Management
    Comparison of Grants Management features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    6.3
    1 Ratings
    17% below category average
    Award Lifecycle Management00 Ratings6.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    Production Management00 Ratings6.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Celonis and Microsoft Dynamics SL
    Feature
    Celonis
    -
    Ratings
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    Inventory Planning00 Ratings6.01 Ratings
    Best Alternatives
    CelonisMicrosoft Dynamics SL
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CelonisMicrosoft Dynamics SL
    Likelihood to Recommend
    9.2
    (189 ratings)
    5.0
    (18 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    5.4
    (8 ratings)
    Usability
    8.1
    (6 ratings)
    3.0
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    9.1
    (4 ratings)
    9.5
    (4 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (4 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    1.4
    (2 ratings)
    User Testimonials
    CelonisMicrosoft Dynamics SL
    Likelihood to Recommend
    Celonis
    Celonis is helping [...] to gain greater transparency and control over complex business processes by connecting data across systems and revealing how work is actually executed. The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain. With great support from the Celonis team in Copenhagen, we are enabling R&D teams to make data‑driven decisions, optimise performance, and continuously improve how [...] delivers value to patients.
    Incentivized
    Read full review
    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
    Read full review
    Cons
    Celonis
    • Helping reduce the complexity to support adoption throughout the business - received feedback that Celonis can only be used by Celonis SMEs, as the interface looks too complex
    • Can we go faster with less? Both from the Celonis side and NN side feels like if we involved less stakeholders we could achieve more
    • To get the most from Celonis we need to get the people who are closest to the process comfortable enough so they can draw insights from themselves - Celonis are good are drawing insights, but naturally sometimes misses the business context
    Incentivized
    Read full review
    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
    Read full review
    Reliability and Availability
    Celonis
    No answers on this topic
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
    Incentivized
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
    Incentivized
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
    Incentivized
    Read full review
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
    Incentivized
    Read full review
    Scalability
    Celonis
    No answers on this topic
    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
    Incentivized
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
    Incentivized
    Read full review
    ScreenShots